Febi Compressed Air Retarder Brake System Valve 03523 FOR 5 Series 123 124 Passat Panda 8 190 Astra T1 Transporter/Caravelle Palio 7 Series Escort 21 405 505 605 Focus Corolla Rumion Megane Granada Golf 400 504 Interstar ASX Sedan 127 440 Transporter 3 Series Premio Pixis Space 6 Series 33 Strada Boxer 106 A6 A5 Vito/Mixto 309 Mondeo 11 305 Fiesta A3 SL 2500-3.3 Samara Berlingo Superb 110 Sedici Patrol 205 Scénic Camaro Meriva Ponton Porter G-Class Zafira Tourer Korando M37 Combo MB Wrangler Vectra Terrano Taunus 12M 500 P 122 S Amazon B3 B7 Movano Monza Marea A4 Carisma Nadeschda Allegro Vito LT 28-50 Spider Riva Seven Ranger Alfasud Grande Punto Firebird Trans Sport B12 GT Almera Classic Prisma Primera Clio Corsa 126 Isis Scudo Scirocco J5 944 Crown Comfort Carlton B10 Sprinter 3,5-t Grand Scénic Taunus 15M Omega M35 Navara Frontera ix20 900 800 Viano Partner Mini Transit 100 Calibra Jimny Solara Stratus Musso Clarus Super 5 Tacoma Swift Jetta Corrado 181 E-Class bB Auris F11 / F12 111 323 Giulia Safrane Expert Tepee Delta Fura C-Max Giulietta Phaeton GTV Lancer 2.5-3.2 S-Max Yaris / Vios 508 SW Thema Stellar Range Rover Rancho C4 Carina E Sandero/Stepway X3 Tacuma Voyager / Grand Voyager S40 740 940 604 128 iQ Ka Alphard/Velfire C-Class DB6 Croma Ambassador D3 Pajero/Shogun 200 Camry IS C Saxo GS Maverick Corolla V60 306 Ital Accord Cortina Murena Spidereuropa 8 Series Sigma Punto Evo L300 Almera Bluebird 140 18 Tengyi V80 B8 B9 Panamera B11 Ulysse Puma 90 Cortina Estate Monterey Terios Tagora Balilla 508 Spider 960 Z1 Inca A8 806 Zeta Sintra Bravo P 121 Captiva Kadett Qashqai/Qashqai+2 Bora Routan Balilla 508 Tourer Cygnet Coupe Alfetta GT Kangoo 9-5 Matiz 80 Sonata Brera S-Class BX Sierra Charade Terra Phoenix Explorer Nubira Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.