Febi Gearshift Linkage Ball Head 08771 FOR Transporter Taunus 17M Taunus 20M Escort Ducato Passat 123 Boxer Corolla Punto 306 Fiesta 8 Polo 190 Rekord Omega 3 Series Transit Bolero 323 21 E-Class 5 Series Charade Antara 124 Lancer Megane 7 Series 626 Octavia V70 Mini LandCruiser 900 B 1000 Justy 80 Commander Commodore 9-5 Baleno Elgrand Carina E 9-3 1500-2000 Vectra 1200-1600 100 Civic 19 L400 Kadett Sunny Marbella Kappa 1 Series Movano CX XM 242 Samara Focus Bolero Invader Cortina Wagon R+ ZX Estelle 626 / CRONOS / MS6 ASX Marina Logan GT Simca Sunbeam Daimler XJ Relay Astra C-Class Fourtrak Sportage Scorpio Trafic Strada Cortina Coach Tercel 440 GS Delta Giulietta 9000 Combo Accord Ibiza Dedra NSX 323 S Ulysse Quattroporte 850 ID Consul Granada 406 6 Series Sedan RX-7 Orlando A6 626 / EUNOS 300 Tempra Toscana 205 110 Korando V60 Jazz 911 Sandero S-Class Doblo 806 Porter IS C Orion S40 Mondeo Zebra Opti MR2 A-Class S80 Golf Tacoma S70 Y AD Van LandCruiser 80 940 Cordoba Brava Sierra SL 206 LT 28-50 DB9 Micra Legacy Siena Palio Primera Berlingo Alphard/Velfire Thar 126P Challenger / Shogun Sport Impreza Safari Kyalami Bravo Pv 544 Xsara 207 Voyager Cortina Estate 600 Ponton Riva 323 F Panda XI Dyane V50 Pathfinder RAV4 Sebring Previa 480 Florida Range Rover Applause Alhambra Seven T1 Trans Sport Laguna HiAce Corvette Kyron Espace Almera Classic Merak Thema A11 / A12 Corsavan Verossa Cherokee 960 Ronda Bongo MX-6 Xantia Vito Mark X ZiO Arosa Vento Sumo 146 240 DS4 Platz 121 XT Marea Grand Scénic Mark X Scénic Beetle 1000MB Verso S SX4 S-Type Uno XC60 Touran Supra LiteAce 323 C Clio Ascona 505 Mazda5 Ka 1502-2002 Wrangler Nemo 740 Bipper Tepee C3 Picasso Giulia Berlingo Multispace 2141 Viano Carens Partner BLS Swift Ypsilon Verito Romeo Transit Connect 75 CLK RSX 550 405 Tigra Charmant 400 90 Rapid Twingo Sorento Superb C4 Grand Picasso AZLK 2137 Champion Passenger Champion X6 Contessa Move Cynos Barchetta XV Auris 460 Santa Fé Courier Sonata SX4 S-CROSS Camry Wraith Taft 929 Extra Cinquecento Felicia Urban Cruiser Penny C15 TT Mokka / Mokka X Prelude C3 L200 / Triton Forfour Streetwise X3 Continental 626 / MONTROSE 200 Khamsin Admiral 25 Defender P1800 508 508 SW Stellar Master X5 B-Series Ballade Accent Phedra A8 TL Polo Vivo Xedos 9 106 Coupe Calibra C4 Midi 800 Jetta Mentor Magnum 760 C25 E-Type 2+2 Montreal Voyage 500 C Yeti Roomster CJ5 - CJ8 Toledo Tacuma Voyager / Grand Voyager L200 Getz 305 TownAce Tarago i20 105,120 155 Ceed Niva Synergie 260 P 210 Duett Econoline N600 DB6 Prisma Transporter/Caravelle Caddy Ryoga F-150 Amaze 133 MX-3 / AZ-3 / PRESSO AX Alto Sunny Mk III Hatchback (N14) 4 Runner Soul Dino GT4 340-360 Cressida Dispatch Pony / Excel Isis Sharan Isetta 164 C30 780 D5 Fortwo Taunus 26M SM Senator 180 Datsun 100A 2140 Pride S60 XC70 3200 GT Murano 18 Focus C-Max H-1 Pro Cee'D Thunderbird Elantra 8 Series MX-5 i30 Quintet Leone Kubistar L-Serie Midi Bus (94000, 98000) Shuttle Veraneio P 601 X 1/9 2000-3500 DS3 LandCruiser Prado Satria R-Class Insignia G-Class Croma Bluebird E-Type Dolomite 1750-2000 356 Lantra Wira Tengyi V80 50 CTS Sport B3 Bora XG 20 180SX Captiva Curren Z1 E Safrane LS 9 Boxster Persona Wish Corrado 140 C70 V8 Mazda3 C4 Picasso 304 160 Corsa V90 Galant Vitara Sprinter 2-T Excel GL-Class M12 Shuma EUNOS 500 Matiz Stanza Quattro X-90 Colt 1600 GT Cuore Firebird Phoenix Grand Vitara Ranger Tavera Tipo Y10 Grandeur 500 B S90 181 Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.