Febi Antifreeze Coolant Thermostat 10528 FOR Kadett Escort 124 Megane Passat S-Class Corsa 5 Series Astra Transit Golf Beetle E-Class Polo Rekord Palio 9-3 Panda 100 Logan 2.8 - 5.3 Corolla Caddy Transporter/Caravelle 3 Series C4 Laguna 123 Boxer Capri Ducato A6 Ascona Vectra 190 Corolla Rumion Doblo Modus / Grand Modus 8 Almera 7 Series 21 Ibiza Jetta Korando A4 Granada Combo Sprinter 3,5-t 505 Focus 33 Fiesta Taunus 12M 911 Omega Berlingo F11 / F12 P 122 S Amazon 18 Premio 11 19 Kangoo A3 Carisma Coupe 405 Felicia Zafira C-Class Mondeo Wira Daimler XJ 80 Swift Integra Insignia A5 V8 164 Alhambra Superb Vito C-Max Sportage Limousine 400 Tacuma Nova Scénic Musso Sirion Commodore C25 605 Twingo Karmann Ghia Transporter Porter P 121 Seven Zafira Tourer 75 Convoy Wrangler Terrano Sedan 126 LT 28-50 Rodeo Octavia Ranger Lacetti Toledo 6 Series 200 Mazda5 Marea Impreza Pajero/Shogun Classic Voyager / Grand Voyager 504 Cortina Scirocco Mini S40 Interstar 9000 106 ASX Sumo 110 B3 127 Scudo FR-V 305 Pixis Space Voyager Strada Magnum Grande Punto Landaulette Discovery Cavalier B-Class CTS Sport Persona 411,412 Expert 205 406 90 Alfetta Gemini 309 Isis Taunus 15M Legacy Patrol CX Ace i800 Sierra C1 Ital 9-5 Alfasud Auris Crown Comfort 140 Senator 807 Grand Scénic Sedici Expert Tepee Pregio 307 Liana Indica MB Meriva C5 Leaf iOn 306 B7 Camry AstraMax 1500,1600 Giulietta Colt Range Rover M37 MG 6 G-Class 2500 GT 155 Cortina Estate M-Class Mpi Hatchback 900 Optima Stratus Clarus Partner Pajero Sport Challenger / Shogun Sport Matiz 500 128 Clio Safrane Xsara Picasso Movano Monza bB 440 A11 / A12 500 C Civic Aveo / Kalos Nubira Safari Arena TT Sandero/Stepway Nadeschda Allegro NSX Vito/Mixto J5 66 Defender 112 HiAce B-Series Frontera Super Ace Favorit Rexton A1 Pride GS Pathfinder Outlander Siena S-Max Yaris / Vios GTV 508 Orion Qashqai/Qashqai+2 Dyna Bravo Firebird Lancer B12 Z4 Almera Classic 17 LandCruiser 200 16 Verossa Santana Saxo Avenger 5008 Carina E Bluebird C4 Picasso Courier Grand Cherokee Sandero Passat CC 111 A8 Corsica Cherokee 2500-3.3 2.5-3.2 Prius 308 SW EconoVan C-Crosser Enterprise V70 Impala Corsavan GLK-Class Patriot B10 Thalia Bora Camaro 626 Veyron Grand Sport EB 16.4 14 iQ Ka Alphard/Velfire Rio Partner Tepee Kangoo Be Bop Gol Niva M35 Landy Navara ix20 Ponton Master Ace Zip MR2 Multipla Galloper Yaris/Vitz Grand Prix Compass Kalina Cayenne G Continental Sintra Romeo G-Modell Calibra B5 Sebring 458 Jimny Solara RAV4 Maverick V60 412 240 DKW Sonderklasse F X6 Almera Tino Zeta Boxster C-Crosser Sedona Manta Legend Sharan Corrado 181 LiteAce MG ZT 740 99 V-Class Xsara X1 Accord Marksman Fabia 101 Feeling 323 Cabriolet VANETTE / LARGO VAN Vanette 107 MG ZT-T Wagon R+ Matrix Sonata Intrepid Perdana TL Sigma Punto Evo L300 503 50 Xantia 15 Up! Pajero/Shogun Focus C-Max Routan XK Musa Fusion Phaeton Taro Terra X5 C70 V40 Duster Dedra Town Car XG 4007 XF Tahoe Arna Micra V50 20 Santa Fé Rancho 9-3X Mazda6 Inca 806 914 BX Samurai Mark C2 Panamera Primera 160 X3 360 Derby Impian Touareg 940 PT Cruiser Avensis Verso Caravan 604 Grange Imperial Q5 Gurkha Avensis R8 Spyder Grand Vitara Santamo Croma Daily Ambassador Maestro Idea 106 Van D3 Accent Continental Flying Spur Griffith Magna 207 Sw XJSC Aurion Nitro 968 Brera Trafic Z3 Falcon Move Prelude 180 Elan 929 Cavalier CC 12 Astra Classic Alto F430 Fox 5 Seville Cobra Murena Spidereuropa 8 Series Infiniti Q45 AX Note Montego 04 Logo Contour B8 B9 B11 Ulysse Puma A7 Delta D10 Galant Monterey Beretta Stellar Terios Trajet Mazda3 Vanquish Grand Wagoneer Tagora Balilla 508 Spider Z1 Fourtrak Streetwise Neon Synergie Space Runner 145 GL-Class Marina Carlton Ballade Balilla 508 Tourer Cygnet Crossfire 206 Veyron EB 16.4 Cordoba Elba Maxima/Maxima QX Trans Sport Lybra Explorer CR-V Evanda Forfour Leon Laser Le Baron XM Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.