This machine is new, unfortunately it arrived broken. The basket was broken where the spring part is that raised when you put the carafe in which allows the coffee to pour. The second part is the little part that the top lid goes into. I did glue it back in place and may be fine. The machine does work as it should. Warmer plate gets hot etc. could be used with a replacement basket or stripped for parts to fix another machine. Does come with a semi used coffee carafe.