Febi Air Suspension Compressed Air System Silencer Box 45257 FOR Vario Astra Panda Passat 9-3 Logan Golf Megane A6 Polo Boxer 5 Series Bongo Palio 505 Transit Transporter/Caravelle Mini 100 Korando Focus Interstar Rekord E-Class Insignia Ibiza Sportage Escort Grand Cherokee Combo 605 Porter Beetle Civic Master 19 Modus / Grand Modus Ducato 405 307 Movano Caddy C-Class Sundance Vectra 504 Lacetti 18 F-250 Grand Prix Altea 33 A4 Omega 127 Kangoo 124 126 C25 Jetta Mark LT Strada Sprinter 3,5-t Zafira 80 Cherokee Corolla Transporter Voyager Idea Laguna Doblo Granada 353 Vito Octavia 106 Corsa A5 Coupe Alfasud Navara Fiesta Cobra F-150 Meriva 911 Sirion Commodore Berlingo 130 Pickup Capri Sierra Zafira Tourer Convoy Fabia Vista Optima S40 Sedona Tacuma Explorer Continental Town Car 500 128 Discovery i800 200 Lancer Legacy Colt Impreza Clio Pajero/Shogun Classic Cortina Avensis Scirocco MB J5 Quest Titan Sunfire 9000 Bora B-Class Voyager / Grand Voyager Altea XL Accord Sumo 110 B3 Five Hundred Scudo Ranger Fusion Sherpa 206 FR-V 305 Partner Pixis Space Romeo 9-5 Integra Maverick Mondeo E Expert Gemini 309 Fortwo Mystique Montana Avenger Yaris/Vitz A3 CX Ace Felicia C1 Xsara Picasso Le Baron Musso 3 Series Range Rover Challenger / Shogun Sport Siena Qashqai/Qashqai+2 Senator 6 Series 11 C4 Linea 370Z Pixo Wagon R+ 21 Phedra Sedici L200 Century S-Class HiAce Pregio Nubira Liana C4 Grand Picasso XML ix20 C5 B7 Camry Monte Carlo AstraMax 1500,1600 Aveo Toledo LeSabre M37 MG 6 G-Class Club II Accent Vivaro M-Class Mpi Hatchback F-350 Versailles Navigator Mountaineer Aztek Torrent Solara S80 Corsavan Pajero Sport Wira C35 Patrol 205 Daimler XJ 308 SW 8 C-Crosser 112 Monza Almera Equus/Centennial 500 C Aveo / Kalos Safari Arena Sandero/Stepway Nadeschda Z4 Kadett Club Santana Opirus Vito/Mixto Espace Intrepid Ecosport CTS Sport Defender 626 B-Series 90 Corvette 407 Elise SLR V50 Viano Q5 Super Ace 15 Favorit Rexton A1 Pride Pathfinder Mazda5 Matrix Captiva 5 Alto Orion V70 Dyna Firebird 306 B12 C-Max Sharan Sebring Trafic II 17 LandCruiser 200 16 Verossa Sonata Acclaim Vista / Camry Aviator Montego Rancho 900 Auris 9-3X Evora X1 Courier Neon Sandero Passat CC 111 4007 Cortina Estate Caravan Corsica Sunny Lupo EconoVan Multipla C-Crosser Enterprise Impala GLK-Class Patriot Xsara B10 Thalia Camaro LS CLS Veyron Grand Sport EB 16.4 Crafter 30-35 14 Eclipse Multivan 604 Thunderbird Sentra ZX Twingo Imperial Pony MF4 GT MF4 MF5 GT MF5 Rio Partner Tepee Kangoo Be Bop Note Niva M35 GX Stilo Captiva Ace Zip C70 MR2 V40 Galloper TT Compass Kalina Cayenne G Continental 406 Freemont G-Modell Calibra B5 458 AX New Beetle Jimny Ceed Roadmaster Forester Uplander Tracker Blackwood 240SX Magna RAV4 207 Sw XJSC Aurion Nitro C2500 Wrangler Pony / Excel X6 Almera Tino Swift A8 Manta V8 Corrado 181 LiteAce MG ZT 740 Seven Harrier V-Class Boxster 101 Feeling Cabriolet Zephyr Signum VANETTE / LARGO VAN Vanette 107 MG ZT-T Outlander Trajet Avella Expedition Freestar Yukon Maxima Solstice Murena Spidereuropa Laser B1500 Golf Plus X3 Escalade Xantia 940 Bravo Up! Focus C-Max Routan XK Aceca Kitten Musa Phaeton Matiz Regius Taro Duster Dedra Town Car Scénic XG XF Corniche Me Scimitar Sabre 612 Scaglietti S60 Micra Cordoba LT 28-50 20 Santa Fé Grand Marquis Mariner Tagora Balilla 508 Spider Fourtrak Exige Samurai Mark Ulysse C2 Panamera Primera 160 360 Rebel Derby 760 Impian Frontera Touareg Samara 850 Hilux PT Cruiser Avensis Verso Atrai Wagon Antara Gurkha Expert Tepee R8 Spyder Grand Vitara Santamo Croma 400 Daily GS City-Coupe L200 / Triton A2 Track D3 Lantra 166 323 607 XLR Continental Flying Spur Aygo Crafter 30-50 Legend Hilux Vigo ES Q45 F50 G6 Terra CLC-Class Grange Mira Nexia 50 Relay Trafic Z3 Falcon Move Prelude 180 Elan 929 Sienna Y10 300M LT Viper MPV F430 Fox Elantra 5 Marea Esprit 4 Runner Suburban Leone X5 Logo Contour B8 B9 B11 Puma A7 Delta D10 Sintra 304 Consul GT Astravan Monterey Saxo Soul Beretta Stellar Terios SVX Mazda3 Vanquish Monaro LaCrosse Leon Electra S70 Synergie Zeta Demio 75 Pajero/Shogun Space Runner 145 GL-Class Tipo Balilla 508 Tourer Cygnet Roadster Crossfire Veyron EB 16.4 Mazda6 LandCruiser Colorado Elba Maxima/Maxima QX 348 Trans Sport Safrane Sedan Lybra ix55 104 CR-V Evanda Forfour Brava Persona XM Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.