Febi Engine Oil Filter 49868 FOR Transit Astra A6 9-3 Focus Logan Kangoo Megane Golf Vectra F-250 C-Class Octavia F-350 Corsa A4 E-Class F-150 Passat Insignia Caddy Sportage Commodore 911 Laguna Ibiza Palio Corolla Mustang 2.8 - 5.3 Rodeo 500 Impreza BLS Polo Vamos Berlingo Thalia Doblo Tiguan Cavalier Ducato Combo Xsara Linea Beetle Tacuma Porter Lacetti Escort Gemini Partner Defender Zafira Trafic S40 Odyssey Relay Roomster Fabia Movano Discovery Venga FR-V Felicia Arena Today 156 B-Class Eclipse E Idea Civic Trans Sport Grande Punto Legacy DS3 356 i800 Musso C1 CTS Sport S80 Korando Senator Primera X-Trail Sprinter 3,5-t SX4 Limousine Cutlass Supreme V70 Niva Sirion Wagon R+ Integra A3 Liana C5 T1 Clio AstraMax Aveo / Kalos Colorado 850 Expert Colt V-Class Zafira Tourer LeSabre Kalina 307 M-Class Shuttle Optima 370Z SLK Capri Passat CC Falcon 3 Series Challenger / Shogun Sport C8 C8 Spyder Qashqai/Qashqai+2 TT Almera Twingo Trafic II 208 Coupe Transporter Avenger TX Bravo Firebird 1 Series 107 Econovan Daimler XJ 21 Fiorino New Beetle C70 R8 Spyder Impala Nubira C3 Cruze 600 Q5 Favorit Rexton Transporter/Caravelle Pathfinder Mazda5 V50 Modus / Grand Modus Cedric 159 Satria NEO RCZ Landaulette Scirocco Dyna 124 Ranger G-Class Corvette H100 Mini Regius Range Rover 309 1007 Altea 300C 9-5 Grand Voyager Tribeca Mondeo C12 Ampera Vanette Cargo Sandero Cherokee Prius Compact Bipper Tepee Avensis Bonneville LandCruiser A1 C-Crosser Enterprise Yaris/Vitz Corsavan Patriot Fiesta Veyron Grand Sport EB 16.4 A8 CLK iQ Pixo Hover H3 ix35 R-Class Nemo Grand Scénic Caprice C3 Picasso CLS EconoVan 924 HiAce Panda Rio Partner Tepee Jetta Lancer 306 Gol Sandero/Stepway Sonata A5 Exeo Tengyi C10 Viano C8 Aileron Master Ace Zip Multipla Galloper Samurai Grand Prix Cayenne G-Modell B5 458 Grand Wagoneer Continental Ceed Leon Auris 04 Samara Tipo MB Sprinter 3-T Freemont Wind Uno 8 Almera Tino Boxster C-Crosser Sedona MG ZT Outlander Grandeur MG 6 C4 Grand Picasso F250 Pickup Fluence Polonez VANETTE / LARGO VAN Vanette MG ZT-T PT Cruiser Matrix H-1/Starex Hover M4 Grange Picanto Range Rover Sport Ecosport Campo Sprinter 2-T Amica / Atoz Grand Cherokee 15 17 Synergie Matiz Taro Freelander 2 X5 Cerato CX-7 Barina Captiva 7 Frontera Cayman 1100-1900 Royale Isabella LandCruiser Prado Duster Note Town Car XG Granada 4007 Micra Impulse Santa Fé Tourneo Connect XC70 308 SW 9-3X Evora 3008 MiTo Arnage RX Kadett 7 5 Series 1500-2300 BX 501 700 Omega L-Serie Mark Ulysse C2 Sintra Touareg Sebring Avensis Verso Golf Plus XF Jackaroo 7 Series Croma Regata 423 25 Punto L200 Grand Vitara Santamo Accent 206 Continental Flying Spur C30 Vantage Magna RAV4 XM 207 Sw Apollo Explorer X6 Aurion Nitro 200 Forester 323 C Freelander Courier Z3 Scénic Move Prelude Sierra 111 Alto CR-V F430 Z4 Fox Cobra GT Brera Superb Tucson 3200 GT C4 Picasso Cougar Camira Voyager 403 19 407 Midi Picnic Dedra Logo Saxo Focus C-Max Soul Mazda3 Vanquish Camry 740 H-1 Laser Epica Corsair 131 Jagst Terios Galaxy Trailblazer Puma Vivio Neon S70 Demio Veyron EB 16.4 Cordoba Maxima/Maxima QX B-Series Espace Delta 88 Toledo Roadster Boxer 112 512 M Piazza Nova 147 406 Drover Telstar X1 135 Dino Lumina Apv S-Class LandCruiser 80 Cortina Safrane Evanda Forfour Silverado Spider 928 Ypsilon Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.