We are available to respond to eBay messages and offers between the hours of 7:30am to 12pm Mountain Standard Time Monday, and 7:30am to 3pm Mountain Standard Time Tuesday through Friday (excluding Federal holidays). We are unable to respond to messages outside of these business hours. Please do not hesitate to reach out to us with ANY questions you may have throughout the purchase, shipping, and feedback processes.

We ship items within 48 business hours of successful payment to addresses within the continental United States only. Please ensure that your shipping address is correct prior to placing your order.

We offer a 30-day return policy with buyers responsible for return shipping costs. The item must be returned in the precise condition in which it was received, and we reserve the right to deduct a portion of the refund if the item is received back in a different condition than when it was shipped. If you are interested in exchanging your item for a replacement, please send us an eBay message prior to opening a return request.

At Yellowstone E-Waste Solutions, we're committed to providing quality used electronics at affordable prices, and providing excellent customer service. If you have any issues or concerns with your purchase, or feel as though you have not received five-star service, please contact us so that we can address your concerns!