Febi Exhaust Pipe Connector 40513 FOR Astra 9-3 Logan Focus Passat Porter Polo A6 C-Class Toppo E-Class Interstar Master 900 Idea Sportage Doblo 307 Vectra Caddy Bongo Lacetti Altea 125P Civic HiAce Town Box Insignia Octavia Partner Grand Cherokee Laguna Patrol 19 Golf Colt Movano 911 Camaro Thalia Bora Transit Cherokee 128 Cobra Cavalier Aveo A4 Ducato Polonez Jetta Ibiza Corolla Megane 406 1310 Tacuma Kangoo Sprinter 3,5-t 5 Series Avensis 3 Series i Galaxy TT Altea XL Corsa Defender MGB MGB GT Biturbo Sherpa FR-V Felicia Arena Trafic Corvette Mark LT Range Rover Evoque B-Class Mini L200 Esprit Grand Prix Commodore Yaris/Vitz Impreza Kadett 504 Escort Trans Sport Berlingo Gemini Fortwo 9000 353 Pickup Discovery Transporter Legacy 124 Zafira 132 S-Class i800 Accent Integra Sedona Voyager Challenger / Shogun Sport Ceed Sundance LandCruiser Cutlass Supreme S40 Phedra Elise Maverick Sirion Transporter/Caravelle A3 Liana Sonata XML T1 MG 6 ix35 21 AstraMax 760 New Beetle Equus/Centennial Toledo Expert Capri Sierra Romeo Vivaro M-Class Wagon R+ Forester Admiral SLK 33 Trezia Corsavan 206 C35 Fabia Continental Town Car Navara 7 Series 4 L-Serie C8 C8 Spyder FJ Cruiser Palio Safrane C25 Century eK Range Rover Sunny Avenger Nippa Lancer Opirus Espace C4 Grand Picasso Sunfire 505 Mustang CTS Sport 407 SLR V50 Nubira Twingo Mini Countryman Cruze Uno Qashqai/Qashqai+2 Coupe Favorit Rexton Stilo Pathfinder Mazda5 Modus / Grand Modus Neon 96 Scirocco Dyna Passat CC V-Class C-Crosser Sharan Clio 80 Vanette Siena Materia Trafic II E 850 Fiesta Matrix Mystique Montana Grand Voyager B 1000 C12 Grande Punto Captiva 7 XK8 Accord Sandero Beetle 4007 Auris 99 Prius Compact Le Baron Scorpio Aveo / Kalos Bonneville A1 Lupo Multipla C-Crosser Enterprise Impala Z3 Patriot Alto CLS Veyron Grand Sport EB 16.4 9-5 Linea 370Z Pixo Hover H3 Midget Panda Elan M600 Frontera MF4 GT MF4 MF5 GT MF5 Partner Tepee Xsara Gol Niva Sandero/Stepway 90 S60 C5 Optima A5 110 Carina 95 Argenta 500 C8 Aileron F400 GX Captiva Kalina Cayenne A8 G-Modell 458 Versailles Navigator Mountaineer Torrent 240 Denem Genesis BX 1300 626 / CRONOS / MS6 Freemont Wind 6 Tiguan AR 6 8 Combo Almera Tino Ranger B-Series MG ZT Elantra S80 Rodeo Previa / Estima 208 Fluence 323 F/P Harrier Boxster C1 Zephyr Signum VANETTE / LARGO VAN MG ZT-T Outlander Eclipse Mondeo LiteAce Pajero/Shogun 20 131 Sprinter 2-T Korando Giulia Xantia Escalade 15 17 Synergie Aceca Matiz Taro Captiva 5 Boxer Piazza Cayman Royale LandCruiser Prado Duster Note XG Granada Me Z4 612 Scaglietti Xsara Picasso Micra 1 Series Cordoba Crafter 30-35 Santa Fé Acclaim Aviator Montego Leon 9-3X Evora 3008 CX Cabriolet Space Runner 130 Arosa Omega Excel IS C Alfetta GT Endeavor AR 8 127P Samurai Firebird C2 Sintra 626 Touareg Sebring Samara Hilux Avensis Verso Camry XF Grange Pony Explorer Corona 604 Regius Elite Europa Antara R8 Spyder Galloper Grand Vitara Santamo Rio 18 166 323 607 XLR B5 Continental Flying Spur AX Aygo Legend Hilux Vigo Q45 Trajet Roadmaster Tracker Blackwood 240SX Magna Aurion Nitro C2500 6 Series Wrangler Pony / Excel 305 Dino GT 365 GTB/4 Daytona F355 Berlinetta F355 GTS Urvan QX Fuego Terrano Croma Sprinter 3-T Barina Spark Mazda2 i10 Roomster Demio X1 Move Prelude 111 Sienna 300M LT Viper MPV CR-V F430 Fox Vito Marea 4 Runner Suburban Leone Avella F-150 Yukon Solstice 3200 GT CX-7 Golf Plus Range Rover Sport Probe Orion Mondial 328 GTS Karif LT 28-50 Y10 Cressida Cherry Lantra DS3 Ampera MiTo V70 1750-2000 CLK 306 Consul Santana Astravan Saxo Focus C-Max SVX Mazda3 Vanquish Mirage Grand Wagoneer Grand Marquis Mariner 159 R-Class 365 GTS/4 Daytona 348 TS/GTS 512 BB 208/308 MGR V8 228 8 Series Crown L 300 / Delica Prairie 12 Trailblazer 309 Vivio Ulysse Tahoe XC90 Arna Monterey Mini Clubman H-1/Starex Scénic Roadster Meriva Veyron EB 16.4 Mazda6 LandCruiser Colorado 348 G6 112 PT Cruiser Mira Nexia Corrado RX-7 Quattro 30 Lumina Apv LandCruiser 80 Alfasud RZ X3 Cortina ix55 Evanda Forfour Brava Monaro LaCrosse Exeo Dino GTS 348 TB/GTB 1100MB 340-360 Space Wagon Ypsilon Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.