Compatible models: For HP 13-A000 X360 13-A001AU 13-A001XX 13-A002AU 13-A003AU 13-A004AU 13-A010DX 13-A010NR 13-A012DX 13-A013CL 13-A019WM 13-A021NR 13-A051NR 13-A051XX 13-A072NR 13-A081NR 13-A091NR 13-A110DX 13-A113CL 13-A155CL 13-A317CL 13Z-A000
Goods are usually delivered within the UK in 1 to 3 working days following the day of purchase. All our goods are shipped via Royal Mail, DPD, Hermes or other suitable courier and a signature may be required on receipt. If you are not available when the parcel arrives, a card may be left for you to arrange an alternative date with the courier for collection/re-delivery. Please allow 5 days before inquiring about non-delivery, unless the tracking shows otherwise.
Shipment to Europe usually takes 4 to 7 days and to the rest of the world up to 15 days. However, delivery time will vary depending on the method of delivery and the destination.
All packages returned to us undelivered will be subject to an additional postage charge before being re-shipped to you. We cannot be held responsible for orders delayed by incorrect information supplied during the checkout process.
In addition to your legal rights, we also allow you to return goods if you simply change your mind within 30 days from the date of purchase. The unused goods must be returned within 14 days of approval and we will offer you an exchange or a refund.
ALL RETURNS must be approved in accordance with our returns policies stated below.
1. All claims for delivery shortages and damages must be reported to us within 3 days of the delivery.
2. Items ordered in error or not required after delivery must be returned at the Customer's own expense. A full refund of the cost of the goods will be offered if:
• returned unused, unopened and undamaged.
• returned in their original condition & packaging.
• received by us within 14 days of being authorised.
3. If it is evident that the goods have been used or any of the above conditions are not met then we reserve the right to reject the return request.
4. All refunds will be made within 3 days of receipt of the returned consignment.
5. If an item is received "dead on arrival", this must be notified to us within 5 days of receipt of the item. We will exchange the item for you, or refund you if this is not possible.
6. If you wish to return an item for any reason whatsoever, you must do so via eBay returns or eBay messaging from your account.