Brand New Android Playstation Backbone 

Because of Apple’s new technology, the controller won’t recognize the iPhone 15 before the firmware is updated. Backbone One controller's purchased from 3rd party retailers, second-hand, or before our warehouse updates will need a firmware update to be compatible with the new iPhone 15 series.

Updating your firmware from home

1. Since your device only recognizes Android, you can connect your Backbone USB-C to an Android device. This device will only need to be connected once, so you can borrow one if you don't own an Android - it will only take a few minutes!

2. Ensure the Android device has the Backbone app installed (no need to log in, especially if you’re borrowing a pal’s Android device.)

3. Run an update.

4. Check if it is updated. Go to Backbone App > Menu > Settings > Controller Tab > Controller > Firmware. Firmware 1.2.2 or newer is required for universal compatibility.

5. Restart your iPhone

Once you’ve done the update, you’re ready to game: the Backbone USB-C controller will be compatible with iPhone 15 models without needing to connect an Android.