Payment
1. Paypal is the accepted paying method in our store.
2. We send goods to your Ebay Address. Please make sure your Ebay Address is exactly your Shipping Address. If you want to revise the shipping address. Please contact us within 24 hours by e-mail. Thanks in advance for your close cooperation!
3. We provide 12-Months warranty for your customers, any question or problem about our product, please send us ebay message,and we will surely solve it for you.
Shipment
1. Item will be sent out directly from our USA warehouse.
2. All items will be shipped within 48 hours upon payment clears (except Saturday and Sunday and public holiday).
3. Generally, it will come to you in about 2-6 business days! If you fail to receive it after that period, you can contact us through ebay message, and we will give you further assistance.
Returns
1. Our products have 12-Months warranty. A full refund can only be issued within 60 days.
2. If you receive a product with quality problems or dissatisfaction, please contact us first, do not apply for a refund directly, thank you for your understanding and cooperation!
3. We can't receive the returned item if buyer returns by yourself according to the address on original shipping package. We won't solve such case and buyer should responsible for the consequences. Please contact us before return the item.
Feedback
1.Your feedback is very important to us, please LEAVE us FOUR 5- Detailed Selling Rating (DSR), Your recognition is our motivation in developing our small company and improving our service for each customer.
2.If there is some problem with the product, please take communication with us before leaving neutral/negative feedback or opening ebay/paypal case, we will do our best to resolve your problem. make you 100% satisfied.