Barton Infrared Electric Smokeless Grill KIG001 Tested
*Please refer to attached photo package. This is the exact item you will receive.*
Shipping Information
We strive to provide you with a seamless and satisfactory shipping experience. Please review the following information regarding our shipping policy:
Shipping Companies:
We primarily utilize the services of Canada Post, UPS, and Canpar for the delivery of our packages. Depending on the destination and package size, we will select the most appropriate shipping company to ensure reliable and efficient delivery. This is at our discretion. Please note that we only ship within Canada and to U.S. destinations.
Handling Time:
Once your order is placed, our dedicated team works diligently to prepare your package for shipment. Our typical handling time is 1-2 business days, excluding weekends and holidays. We always make every effort to dispatch your order as quickly as possible.
Combined Shipping:
We do offer combined shipping for buyers who purchase multiple items from us. However, please note that combined shipping is provided at our discretion and is applicable only when multiple items are purchased at the same time from a single location. In such cases, we may reimburse you for the difference between the paid and actual shipping costs.
Packaging and Care:
Rest assured that all packages are handled with utmost care. Our experienced team takes special care in packing your items securely to minimize the risk of damage during transit. We use appropriate packaging materials to protect your purchases and ensure they arrive safely.
Damaged Packages:
In the unlikely event that your package arrives damaged, we sincerely apologize for any inconvenience. Please contact us immediately upon receipt of the damaged package. We will work together through the necessary steps to resolve the issue promptly. Your satisfaction is our top priority, and we will work diligently to find a suitable solution.
If you have any further questions or require additional assistance regarding our shipping policy, please do not hesitate to reach out.
International Buyer - Important Notice
Import Duties, Taxes, and Charges:
The item price and shipping charges do not include any applicable import duties, taxes, or charges. These additional costs are the sole responsibility of the buyer.
Customs Office and Additional Costs:
Before bidding or buying, we strongly recommend that you check with your country's customs office to determine any additional costs that may be imposed. These charges are typically collected by the postal service or freight company or when you pick up the item. Please do not mistake them for additional shipping charges.
Merchandise Valuation and "Gift" Designation:
We adhere to US and International government regulations and do not mark merchandise values below their actual value or label items as "gifts." Such behavior is prohibited by law.
If you have any further questions or require additional assistance regarding international purchases, please do not hesitate to reach out.
Contact Us
If you have any inquiries or questions specifically related to this listing or any listing, we are here to provide you with the information you need. Please feel free to reach out at any time.
In the rare event that you are unhappy with your purchase, we encourage you to reach out to us as soon as possible. We are here to assist you and address any concerns or issues you may have. Your concerns are valuable to us, and we are committed to finding a satisfactory resolution to ensure your complete satisfaction with your purchase.