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Top Pointed Nail Head Iron on Hot Fix Round Studs for Clothing Metal Beads for DIY Craft, Gold & Silver Plated Dome Studs Leathercraft Rivet for Nail Craft Clothes Belt Bag Shoes Jewelry Making Decorations
Delivery service we use is Royal Mail 1st and 2nd Class Standard. Royal Mail Signed for and Special Delivery is available on request from buyer. We provide free 2nd class Royal Mail delivery on some of our items and other items are chargeable according to the product.
We dispatch orders within 1 WORKING DAY (MON-FRI) after we receive your completed payment. Royal Mail aim to deliver mail that is 2nd class post within 2-3 working days and 1st class post within 1-2 working days but please kindly note; this service in not guaranteed by Royal Mail and occasionally delays may occur, something which is out of our control. Royal Mail advise to allow 5 working days from date of dispatch for your order to arrive. If by the end of 5 working days you have not received your order please do contact us before leaving negative or neutral feedback so we can look into this for you and deal with the problem efficiently.
Then hit the request total from seller button. If you don’t do it this way eBay will force you to make immediate payments for each item you buy and you will be charged excess postage in many cases.
Royal Mail service is used to ship to Europe & Ireland.it is a is 5-10 Working day services. but not guaranteed. Royal Mail Standard Airmail to USA, Canada & Rest of the World is normally 5-15 Working days, but not guaranteed. If your item has not arrived within the time stated, Before contacting us we would kindly ask you to check at your local postal sorting office, as sometimes your items may be held there due to the size of the package being to large or sometimes because the package may need a signature confirmation from the customer.
Our preferred method of payment would be via bank transfer.
We accept all Payment methods PayPal , Google Pay, Visa, Mastercard, American Express.
If you change your mind and would like to return the product that doesn’t satisfy your needs you can return the item in terms of exchange or a refund. It is the buyer’s responsibility to pay the postage charge to return it, unless the item is damaged or incorrect to what you had originally ordered.
The item should be in its original packaging and in a re-sellable condition. If in case the returned item is received damaged to us- buyer will be responsible for that. So please, make sure item is packaged securely. You can return the product within 30 days after receiving your item for a refund. Once the item has been received a refund will be processed.
We would appreciate your positive feedback and product review of your shopping experience with us. In case, if you are not happy with our products or services please contact us via eBay messaging, before leaving any negative or neutral feedback or opening a dispute on eBay. All problems can be solved by good communication and we aim to make every effort to fix any problem. We strive to improve our customer services as well as our products. We will aim to answer our customer’s query as quick as we can. We will provide you the best possible solution of your query.
Office hours are MON-FRI, 9AM-5PM. Communication sent via eBay messaging service will be answered Mon-Fri.
Happy shopping! :)
If your order been processed - the time we see your message (we receives 100s of queries every day):
We won't be able cancel your order but you can return the item once you have received(you have to pay the postage) for refund
If your order not processed:
we can refund your payment within 2-5 working days
Please note:
We definitely won't pay transaction fees for cancelled items.
Paypal transaction fee won’t be refundable – (Paypal's Fees per transaction as they are charged)
PayPal confirmed addresses only
If you require a specific address to ship the order to, please make sure that you enter this in the before confirm the payment
We will not ship to any other address under any circumstances
For UK:
For European Union & Rest of the world
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact our customer service.
If you send us a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products
You can always return items if they are defective.
All shortages, damages and discrepancies have to be notified by email within 14 days of receipt of goods. No claims will be entertained after this time.
For your protection we recommend that you use a recorded-delivery service
The goods are your responsibility until they reach our warehouse. Please ensure you pack the return safely to prevent any damage to the products or boxes
This returns policy does not affect your statutory rights. Refunds For questions about a charges that has been made to your credit or debit card or you didn't receive the refunded money. please contact www.ebay.co.uk or Paypal UK
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