We provide all our customers 30-day Satisfaction Guarantee which assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. We aim to provide accurate descriptions of all goods so that you can make an informed decision before your purchase. We understand, however, that occasionally you may want to return the item/s you have ordered.

If you are not completely satisfied with your purchase, you must contact us via eBay message within 10 days of receipt of your order - please do not return any goods before contacting us. We aim to reply to your email within 24 hours during opening hours (Mon-Fri, 8am-5pm) to advise you on the returns process.

All returned items must be complete, in the original packaging and in an unused re-saleable condition. A full refund of the order total will be made using the original payment method. Please be advised that you will be responsible for the cost of the return postage.

We aim to provide fast, efficient delivery for all of our items and orders are usually despatched within 3 working days using FedEx/DHL/UPS or similar courier service.


Please make sure your address in eBay is correct. If you want us to send the item to a different address, please contact us via eBay message service right after you make the payment.


Package transit time: please expect 3-7 business days within US, 10-20 business days to Canada, up to 30 business days all around the world. Tracking number will be provided for all items shipped. If you feel that there is an issue with the tracking number provided or that your item is not delivered within the above given timeframes please contact us via eBay messaging service or our email to assist you and provide further information.

Do not open a dispute case without contacting us as this can further delay the whole process of us assisting you.

Meet Engine Parts Specialists

Quality, Integrity & Complete Customer Focus. These are core values for our company.

Engine Parts Direct is a family-owned business located in Houston, Texas. For over 15 years, we have provided excellent service to our customers throughout Houston, the United States and the rest of the world. We use this experience every day to help customers select their parts, rebuild their engines, and deliver the highest quality products in the industry.

The Company offer a replacement warranty only or credit the purchase value of any defective goods, if the Company is satisfied such defect across solely through faulty material or workmanship and such goods are returned immediately.

We may ask defective item for inspection and must be delivered to our warehouse; all postage and Taxes will be paid by buyer.

Company will not be liable for any consequential loss or damage.

Warranty claim will not process later then twelve months or 12000 miles whichever comes first from the date of dispatched.
Warranty will be void, if the Item used in any form of motor competition, racing

or for performance purposes Engine

Please read the item description carefully and ensure that the item fits your vehicle. If you have any questions or concerns, please feel free to contact us via email us or by eBay message service. We try our best to reply all question within 24 hours.

Please expect longer response times during weekends or holidays, but we aim to reply to most emails by the next business day.


Office Hours are Monday - Friday: 9:00 AM - 5:00 PM (Central Standard Time). We are closed on Saturdays, Sundays and during public holidays.

As an online business we take communication very seriously. We maintain high standards of excellence and strive for 100% customer satisfaction. Please contact us for any issues regarding the item or the delivery and we will do our best to resolve it promptly and to your satisfaction.