2. We accept all major credit cards through PayPal Checkout.
3. Customers please note: You do not have to have PayPal account to pay for an item. When eBay directs you to the PayPal payment page, you will be able to insert only the credit card info.
Note: 1. The battery must be FULLY charged before first use.
2. The battery is stored in a cool and dry place.
3. Do not Separation, extrusion, and impact.
4. Do not put battery into water and fire.
5. Keep away from children.
We only accept payments through PayPal.
**An order begins processing once payment has cleared.
All products will be checked carefully and packed in good condition before shipping.
We offer FREE Standard shipping on all orders in the United Kingdom!
Shipping Service
Delivery Time
Delivery Weight Range
Cost
Delivery Range
Hermes Track / YODEL-XPRESS 48
2-4 days
1lbs<*<30lbs
Free
United Kingdom
YODEL-XPECT 48
1-3 days
1lbs<*<30lbs
£1.99
United Kingdom
DHL Economy Int’l Postage
3-4 days
>1lbs
£9.99
European Region
**Your order will be dispatched within 1 business/working day of receiving payment (Monday-Friday).
Combined Shipping
In order to apply the combined shipping discount, please place the items into your eBay cart and go through the checkout process. The shipping discount will be applied automatically.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
All order adheres to the terms and conditions of the United Kingdom Postal Service.
Our 60-Days Money Back Guarantee Warranty*
(Exchange or Refund) provides coverage for manufacturing defects and shipping damage only.
Photo or Video confirmation is required.(a bird's eye photo, and a close-up of the problem)
What is not covered by Warranty?
Normal wear and tear
Misuse, lack of care, mishandling, accidental abuse
Abnormal use of product
Damage caused by improper or unauthorized repair or maintenance
Product that has been modified or altered
Most defective orders are replaced free of charge or issue refund only after evidence confirmation is provided.
(This policy will not cover items that had been purchased from a different seller. Please contact the seller directly.)
Please leave your ebayID or order transaction number in the email, otherwise we cannot find your order information.
5 YEARS LIMITED WARRANTY*
LIMITED WARRANTY STATEMENT FOR DSANKE
If your order becomes defective due to faulty materials or workmanship within a period of 5 years from the date of purchase, we guarantee to do one of the following, though you may be required to pay shipping costs for return of the product to us and for shipment of the repaired/replaced product to you:
Replace or repair all defective parts, or,
Repair a defective unit, or,
Replace the unit with a new or reconditioned unit.
This Limited Warranty is subject to the following conditions:
Battery packs are guaranteed for a 12-month period only from the date of original purchase.
The item has not been misused, abused, neglected, altered, modified or repaired by anyone other.
Defect or damage to the battery has not resulted from use of accessories or tools that are inappropriate for normal operation of the battery , or that are not designed for use with your tool.
The item has been subjected to fair wear and tear.
The item has not been used for trade or professional purposes.
The item has not been used for rental purposes.
The item has not sustained damage through foreign objects, substances or accidents.
Your limited warranty does not cover:
Natural wear and tear caused by use in accordance with operating instructions.
Unauthorized/improper maintenance/handling or overload is excluded from this warranty as are accessories such as adapter, etc.
This limited warranty does not replace but is in addition to your statutory rights. This warranty does not apply to accessories supplied with the tool. This limited warranty applies only to the original purchaser and may not be transferred. All repairs and replacement will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase.
Thank you for considering DSANKE & Power Garden products.
We have always been trying our best to provide the best service and reliable products for every customer. Please contact us via eBay message or email to resolve the issue before leaving negative/neutral feedback.
Whether you have a question about our eBay store, our products or anything else, please send us a message via eBay messages and we will get back to you shortly within 24 hours.
We are available Monday through Friday 9AM - 6PM PST.
