We provide all our customers 30-day Satisfaction Guarantee which assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. We aim to provide accurate descriptions of  all goods so that you can make an informed decision before your purchase. We understand, however, that occasionally you may want to return the item/s you have ordered. Package transit time: please expect 3-7 business days within US, 10-20 business days to Canada, up to 30 business days all around the world. Tracking number will be provided for all items shipped. If you feel that there is an issue with the tracking number provided or tha