On-line orders are important to us and in-stock products should be shipped within two business days of receiving the order. If there is reason we cannot ship in this time we will contact you for any change in instruction.

Orders are shipped by either Australia Post, TNT, Toll or Fastway Couriers, please understand these services operate Monday to Friday as a general rule. We have electronic tracking via the carriers but cannot divert goods from the original address given.

Dangerous Goods

Some items such as rocket engines and RC fuel require additional charges due to “Dangerous Goods” category. Due to these items being sent by a courier, someone must be home to receive the item, or a slip may be left instead. These items cannot be shipped to PO boxes. Please note, rocket engines of size 'E' or higher cannot be shipped. They can only be picked up in store.

Oversize Items

Any items that are larger than 1 metre in any dimension are considered an oversize item and are not accepted by Australia post and as such, require additional charges to be sent by courier. Due to these items being sent by a courier, someone must be home to receive the item or a slip may be left instead. These items cannot be shipped to PO boxes.

Frontline Hobbies is committed to providing customers with the best products and service. We are aware that sometimes returns are required and have detailed in this policy how to return a product to Frontline Hobbies.

Please note that all products are sold with manufacturer’s warranty unless otherwise noted.

30 Day Return Guarantee

Not what you expected? Changed your mind?

We offer a 30-day return policy for any unopened, undamaged product in original condition.

Contact us within 30 days of delivery and we will gladly accept your return. Then package and ship it back to us. Once received, we will arrange a credit or refund.

You must make sure that the returned product is suitably packaged to prevent damage during return shipping. We will not accept responsibility for goods, which are damaged whilst in transit back to us.

A copy of the original invoice or reference number must be included with the returned product. If proof of purchase is not provided, we may not be able to offer a replacement product, credit, or refund.

Please note, for change of mind returns, it is the customers responsibility to pay for return postage.

Frontline Hobbies was established in 1978 and has grown over the years to be the largest Australian hobby store.

The original store sold only model soldiers trading from approximately 10sm but soon expanded to include model kits and model rail.

The early trading name of the store was Mainly Military, reflecting the model soldier bias, but changed in the late eighties to trade as Frontline Hobbies.

Later, radio control was added to the range, then Die-Cast collectables, games, puzzles and finally under twelves educational toys.

Located at 5 Lang Road, Broadmeadow, NSW, 2292, Australia. If you are planning a visit, please allow several hours to take it all in. If you cannot physically visit, please take a virtual tour.

Frontline Hobbies is Australian owned and operated by the Scott family since inception. We have decades of experience and knowledge on all thing’s hobby.