Material Used:

Pile Material: Typically, hand-tufted rugs are crafted using high-quality wool, silk, or synthetic fibers like nylon or polyester. Wool is the most common choice due to its durability, softness, and natural resistance to stains.

Backing Material: The backing is usually made of cotton or a blend of cotton and latex to provide a sturdy foundation and to hold the tufts in place.

Procedure:

Designing: The design of the rug is first drawn on a canvas or cloth.

Tufting: Using a tufting gun, strands of yarn are punched through the cloth backing according to the design. This creates the rug's pile.

Securing the Pile: After tufting, the pile is secured with a layer of latex glue applied to the back.

Adding a Backing: A secondary backing, usually made of cotton or a synthetic fabric, is attached to give the rug extra strength and durability.

Trimming and Shearing: The pile is then trimmed and sheared to ensure an even height and to refine the design.

Finishing: Finally, the rug is washed and finished, enhancing its appearance and ensuring it's ready for use.

Care:

Regular Vacuuming: Regularly vacuum your hand-tufted rug to remove dirt and debris. Use a vacuum with a rotating brush to reach deep into the fibers.

Spot Cleaning: For spills, blot the area with a clean, dry cloth. Avoid rubbing, as this can spread the stain. Use a mild detergent or rug cleaner if necessary.

Professional Cleaning: Have your rug professionally cleaned every 12-18 months to maintain its appearance and longevity.

Avoid Moisture: Keep your rug dry and avoid placing it in damp areas to prevent mold and mildew growth.

Rotate Periodically: Rotate your rug every few months to ensure even wear and prevent fading from sunlight.

Shipping Policy:

Processing Time: Orders are typically processed within 8-12 business days.

Shipping Time: Depending on the destination, shipping can take anywhere from 6-8 business days.

Tracking: A tracking number will be provided once your order has shipped.

International Shipping: Available for most products. Shipping times and costs will vary based on the destination country.

Returns and Exchanges: Returns are accepted within 30 days of delivery. Items must be in their original condition. Customized products may not be eligible for returns.

Customization:

Design: Custom designs can be created based on your specifications. Provide us with your desired pattern, colors, and dimensions.

Size and Shape: Rugs can be customized to fit any space. Specify the size and shape needed.

Color: Choose from a wide range of colors to match your interior decor.

Material: Options include wool, silk, and synthetic fibers. Let us know your preference.