UK Orders:

All UK orders will be shipped via royal mail 2nd class.

Higher value orders will be shipped via recorded delivery or courier to offer a little more security.

Next day delivery is available, please Contact Us for pricing.

International Orders:

If there is no shipping price for the item you require please either contact us or request total from seller.

All international order will be sent via royal mail small packets.

Please note orders over 2 kilo will be split into two packages due to a 2 kilo maximum weight allowance.

Higher value orders will be sent via a tracked service and may be sent via courier.

If payment is received by 3.00pm, goods will be dispatched same day.

At the moment we only accept payment from paypal.

No account necessary, You can make payment with any major credit or debit card.

1. Do you ship worldwide?

Yes we ship worldwide, if there is no price for shipping please contact us or request total from seller.

2. Why is there no shipping price for my country on some multi variation listings? Will you ship to me?

EBay do not offer a function to quote different shipping prices for different variations, please either contact us with the size of screw, washer or whatever you require plus pack size for a quote.
Alternatively please purchase then request total from seller before making payment.
We ship World Wide!

3. What service do you ship Uk orders on?

We ship all orders via royal mail 2nd class.

4. What is the estimated delivery time of 2nd class?

2nd class is estimated to take between 1-3 business days (Monday- Saturday), this however is not a guaranteed timescale.

5. Do you accept returns?

Yes we accept returns.
For items sent in error we will go out our way to resolve the issue and get the correct item out to you asap.
For items ordered in error, we are happy to refund or replace providing item is returned unused within 14 days of receipt.
For items ordered in error, buyer is responsible for return postage.

6. Do you offer combined shipping for international orders?

Yes we do, you can either contact us first for costs, or simply select the items you require then request total from seller.

7. I have ordered items from you but can not pay right now, can you wait a few days for payment?

We prefer to be paid as soon as possible.
However we are more than happy to wait if you could spare a minute to let us know roughly when to expect payment.
Unpaid item cases will be opened if there has been no contact made within 10 days, this is simply to claim back any final value fees associated with the order.

Coming Soon !!!

BoltBase is a family run business, established late 2009 and based in central Scotland.

We supply standard stainless steel fasteners in a huge range of sizes and pack quantities, our range is constantly increasing as we strive to become one of the best fastener suppliers online.

We are extremely customer focused, therefore our customer service is second to none, we will always go out our way to keep our customers happy and help them along the way in the unlikely event a problem may occur.

We always try to offer as much information as possible on our products, if however you have a question you would like answered on any of our products please do not hesitate to contact us.

Messaging

Through eBay messenger

Business Hours

Monday to Friday 8.00am - 5.00pm
Saturday 9.00am - 12.00pm
Sunday Closed