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All goods are dispatched ASAP but as the are made to order and need to be quality checked before dispatch we can only do our best to get them out in 3 to 4 Working days, once dispatched they should be delivered in 2-3 working days but the royal mail will not guarentee this, please inform us if your goods do not arrive in 1 week from the date your order is marked as dispatched and we will contact the royal mail, athough we can't log an item as missing and make any claim until the 14 days have passed. Please be patient and reasonable and we will resolve any problems as quick as we can, sending messages and being unreasonable will not speed things along or make anyone happy.
The Postage and Packaging cost is just that, It is not the cost of Postage, it covers packing and taking the package to the post office, we keep the cost as low as possible.
If any of these Terms seem unreasonable then thank you for looking but please do not buy from us, we are a long established reputable company and take pride in our work and our customer service.
If you have any problems or are not happy, please contact us first, we want to help you and resolve any reasonable problems or put right any errors, we aim for 100% satisfaction. | 
