Returns Policy
We offer a full warranty on this products against manufacturing defects. Warranty covers items under normal usage. Please contact us through eBay before sending the faulty item back. (We reserve the right to void the warranty if our technicians identify the returned item had been misused.)
Change of Mind Returns
We will accept change of mind returns provided they meet the following guidelines:
- Return within 30 days
- Item must be unused, undamaged and in the original packing
- Any refund of the purchase price (excluding all delivery charges) will be refunded to you using the original payment method.
Faulty Product Returns or Exchanges
If something is faulty, we will provide an exchange or refund provided the item is returned within 30 days.
If you request a refund, the purchase price including delivery charges will be refunded to you using the original payment method.
Once received, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 1-5 days, depending on the payment method used to place your order.
IMPORTANT INFORMATION
When returning goods for exchange, please specify the following information:
1. Name, Address, Contact Number
2. Buyer ID (eBay Username)
3. Date of purchase
4. Reason for returning goods or description of the problem (if faulty)