We only accept payment by PayPal. If you are having trouble paying this way through eBay then you can contact either PayPal or eBay and they will be happy to assist you.

All UK orders received Monday-Thursday before 3.30pm and all orders received by 12.30pm on Fridays will be shipped on the same day. All overseas orders received received Monday-Friday before 12pm UK time will be shipped the same business day. All orders received after these times will be shipped the following business day. All packages have no indication of content, are marked "Private and Confidential" and the contents are not visible or identifiable from the outside of the package. All shipments to all destinations are fully insured and covered in the event of loss or damage - though we will require you to follow some simple steps in order to have a re-fund or re-send in those rare occurrences when your shipment is lost or damaged.

We believe that it is important to try and provide all the help and advice you may need with any of our diagnostic tests and with health in general. We have set up a special web-site that has literally hundreds of pages of information written in plain simple English that will hopefully answer most questions you may have. We welcome feedback on ways you feel we can improve on this service. We used to list the links here but eBay rules state we are not permitted external links if there is a shopping basket on the link page and have refused to allow the links so if you want to get more information on anything from Anorexia to Whooping Cough then please email us via eBay messaging services saying what type of information you want and we will send the links

• CE Marked for Home Self Testing
• Accurate results in the privacy of your own home
• Simple, easy-to-use system
• We will package the test in discreet, unmarked packaging

Faulty Goods
If there is an item missing from your order or the item you receive is damaged or defective then we will send you a replacement where possible. If a replacement is not available then we will refund your purchase in full.

If you do receive faulty or incorrect goods then please hold onto them as we may require you to return them to us. If you are returning an item because of an error on our part or because it is damaged or defective, we will refund your payment in full and pay your costs of returning it to us (either via a personalized pre-paid return label, or by refunding your return postage costs).

14 Day Cooling-off Period

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within 14 calendar days of the item being delivered.

Where you are withdrawing from your purchase within the 14 day cooling-off period, and there has been no error on our part, we will refund you in full, provided the item is still in its original condition. We will not refund your costs of returning the item to us. As the items we sell have expiry dates, we will need to receive the goods back within 30 days of receipt. We advise that you use a fully insured posting method when returning the item to us.

Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

Please contact us through the ebay messaging service.