We are a small family-run business aiming to bring quality fly tying and fly fishing items to our customers at reasonable prices. We aim for your positive feedback. If you feel we don't deserve it please email us to make good any problem.
If buying several items please ask for an invoice using the REQUEST A TOTAL button so we can make the postage correct. We adhere strictly to the eBay code of charging only what it costs to pack and send orders. I charge only what Royal Mail demand for weight or thickness. If you change your mind or decide an item is not what you wanted, and return an item in re-saleable condition I will exchange it or refund only the original price of the item. Obviously the buyer must pay the return postage.
If an item is faulty or damaged in transit we will replace or refund and pay postage. Please do not abuse the ebay return policy by describing an unwanted item as 'defective' so that we have to pay the return postage.eBay return policy applies:
Policy overview
You must return an item in the same condition as it was received, in a re-saleable condition, including packaging.