SHIPPING TIME

THANK YOU FOR YOUR INTEREST IN OUR PRODUCTS.

THE AIM IS TO SHIP ALL ORDERS WITHIN 24 HOURS, OR SOONER, OF CLEARED PAYMENT DURING WEEKDAYS (EXCLUDING BANK HOLIDAYS) BUT PLEASE NOTE THAT STANDARD DELIVERIES ARE NOT GUARANTEED WITH FIRST CLASS TAKING 1-3 WORKING DAYS FOR DELIVERY AND SECOND CLASS TAKING 2-5 WORKING DAYS. PLEASE NOTE THAT ROYAL MAIL ALSO STATES THAT DELIVERY MAY ALSO TAKE UP TO 15 WORKING DAYS IN EXTREME CASES. 

WE ALSO SPECIAL DELIVERY POSTAGE WHICH IS A GUARANTEED NEXT WORKING DAY DELIVERY SERVICE AND ORDERS ARE DISPATCHED VIA BUYER'S CHOSEN DELIVERY METHOD.

PAYMENT DETAILS

ALL ITEMS ARE TO BE PAID FOR THOUGH PAYPAL ONLY. ALL PAYMENTS MUST BE PAID IN FULL AND COMPLETED WITHIN 48 HOURS OF THE PURCHASE. IF PAYMENT IS NOT RECEIVED WITHIN 48 HOURS, AN UNPAID ITEM CASE WILL BE OPENED AND AN UNPAID BUYER STRIKE RECEIVED. ANY QUESTIONS, PLEASE MESSAGE US BEFORE PURCHASING OR BIDDING.

POSTAGE DETAILS / DISCOUNT

PLEASE REQUEST TOTAL FOR DISCOUNT ON POSTAGE BY ADDING ITEMS IN YOUR SHOPPING BASKET. 

RETURNS & REFUNDS

WE WANT TO ENSURE YOU ARE ALWAYS HAPPY WHEN SHOPPING WITH US. TO ENSURE THIS, WE OFFER AN 'ABSOLUTE SATISFACTION' GUARANTEE WHERE YOU CAN RETURN ANY UNOPENED ITEM WITHIN 60 DAYS OF THE DATE OF YOUR RECEIPT OF YOUR ORDER. PLEASE NOTE, ALL ITEMS ARE CHECKED THOROUGHLY BEFORE DISPATCH. IF AN ITEM IS RETURNED DAMAGED, A REFUND WILL NOT BE GIVEN. NO RETURNS ON JEWELLERY. BUYER IS RESPONSIBLE FOR POSTAGE COSTS. PLEASE OBTAIN PROOF OF POSTAGE AND INCLUDE A BRIEF NOTE IN YOUR PACKAGE BACK TO US WITH YOUR NAME, EBAY ID AND REASON FOR RETURN. PLEASE ENSURE ALL ITEMS ARE RETURNED BACK TO US IN THE ORIGINAL CONDITION WITH THE ORIGINAL TAGS STILL IN PLACE. ITEMS MUST NOT BE RETURNED BACK SMELLING OF COOKING/CIGARETTE/PERFUME ODOURS. PLEASE ALLOW UP TO ONE WEEK FOR YOUR REFUND TO BE PROCESSED THROUGH OUR SYSTEM.

UPON RECEIVING YOUR ITEMS, PLEASE DO LEAVE US POSITIVE FEEDBACK AND 5 STAR RATINGS. WE TAKE GREAT PRIDE IN SATISFYING ALL OUR CUSTOMERS SO WOULD LOVE TO HEAR BACK FROM YOU WITH YOUR EXPERIENCE OF SHOPPING WITH US. FEEDBACK WILL BE LEFT ONCE IT IS RECEIVED. IF YOU ARE UNHAPPY WITH YOUR PURCHASE FOR WHATEVER REASON, PLEASE DO NOT HESITATE TO CONTACT US FIRST AND WE WILL GET BACK TO YOU ASAP WITH A SOLUTION.

YOUR CUSTOM IS GREATLY APPRECIATED