From Ebay Member's:
Member ID joan1953joan: Fabulous deal; soft, cozy, better than anticipated. Lightening fast shipping. | |
Buyer:Member id meetthemaker (Feedback Score Of 9) |
100.0% Positive Feedback |
Member since Apr-16-06 in Australia |
Location: Victoria, Australia |
Dear plush.robes.throws.n.more,
The robe arrived a few minutes ago awesome, super fast delivery and I was a bit skeptical about the size as I'm a 12-14 and as you know I ordered a medium but there is ample room in this robe. The weight is actually 90 grams so if anyone else asks for the weight you can tell them. Super cozy, I dont think my dog will want to get off my knee now at night, so he will be pleased to snuggle up next to his mum. Thanks again pleasure doing business with you.
Cheers Lynne.
Its a pity you cant leave a more detailed comment on the robe because e-bay dont give you enough space. The robe washes wonderfully comes up very fluffy and dries in next to no time even tho I are almost in mid winter. I just love this robe, dont want to get out of it and because of its cosiness I can actually reduce my heating costs, thank you so so much.- meetthemaker
Buyer:Member id redhatlady3 ( Feedback Score Of 233)
The robe is fantastic! Even more than you said. Thank you for the fast delivery
Buyer: Member id nanakathy2007 ( Feedback Score Of 10)
Great product. Hand written thank you note on receipt
Carol M.. Raphine, Va.
Are you looking for a company that believes in putting out a great product, at a great price, and offers EXCEPTIONAL customer service? Then look no further! This company could write the book on exceptional customer service! The original robe was sent thru the USPS and lost. The company sent the a replacement robe by USPS and again, it was lost by the post office, NO FAULT OF THE COMPANY! The company replaced the robe a third time, contacted the post office and the police and kept in constant contact with me. All 3 packages were shipped with tracking and the gentleman I spoke to at LoveThisRobe was one of the most helpful and patient people I have ever worked with. In today's world of "no customer service" and because I dealt with an internet vendor I did not know, I was really afraid that I would have problems getting the robe replaced. Not only did the company replace it once but when the replacement went missing they replaced it a 2nd time! The gentleman even emailed me at home on the weekend and contacted me during the day where I work as well as frequent emails. The customer service at this company is beyond compare! Do not be afraid to deal with them! As for the robe, it is beautiful, the size is right on, it is good quality, the soft pink color is very pretty, it is warm and snuggly and my daughter will love it! I will most definitely be recommending this company to everyone I know and will certainly be doing business with them again. Thank you LoveThisRobe for all of your help! Sincerely, Carol M......