Business Information:
PCXITE Computer Sales & Services Pty. Ltd.
ACN: 120744023 / ABN: 14120744023

Address: 307A, Crown St, Wollongong, NSW2500 
Phone: 02 4228 4998 / 02 4210 6166
Open Mon~Sat 10:00am-5:30pm, Sun 10:00am-1:00pm, Close public holiday

Fax: 02 4210 6166
Mobile: 0425 370 782

Website: www.pcxite.com.au
Email: sales@pcxite.com.au

Bank Detail: St George Bank
BSB No: 112879
Account No: 429233350

 

Terms of Sale:

 - Please do not bid or buy if you do not agree with our Terms of Sales, Payment Options and Shipping Policies listed on this page.

 - Entering a bid or purchase a "Buy It Now" item signifies your agreement to these terms.

 - All our products are high quality and already checked by the supplier. If you unfortunately receive a faulty item, please must contact us and send it back to us within 7 working days. We will arrange a replacement or a refund ASAP. Please note that buyers are required to return the item at his/her own expense. In the case of returns, shipping and handling charges are NON-REFUNDABLE in any cases.

 - Please contact us if you have any questions or problems before leaving a neutral or negative feedback. We pride ourselves in our customer services. We also believe that good communication can resolve most if not all problems.

 - Shipment will only be made after receiving FULL payment.

 - We typically reply to emails within 24 hours (EXCLUDING weekends and NSW holidays)

 - Unpaid items will be reported to eBay and a strike will be placed on your account under eBay's Unpaid Item Process.

 

Payment:

1. PayPal

2. Internet Transfer and Bank deposit. Please attach your eBay ID as your payment description. (This is the only way we can verify your payment) Please DO NOT leave your item name or item number!!!

 

Shipping:

 - Items will be dispatched via Australian Post within 1-2 working day after fully payment received.

 - Items are dispatched Monday to Friday (excluding NSW holidays).

 - We only ship to Australia. Regular mail will take up to 1-6 working days.

 - Registered / Express Post available.

 - We are NOT directly liable for any lost or damaged goods, but we'll try our best to solve the problem with buyers. So insurance recommended.

 - Discount available on combine postage!

 - Posted to Australia only

 

Warranty and Return:

 - All items come with three month limited warranty unless stated otherwise in the item description. If you items arrived DOA (Dead On Arrival) or is defective

(NOT due to misuse), you must contact us within 7 days.

 - We accept item returns only if it is not exactly as described in the listing or product is covered by manufacture warranty.

 - Buyer must contact us within 7 days of receiving the items if item is not exactly as described or DOA otherwise return will NOT be accepted. Once returns authorization is given, item must be returned within 10 days.

 - Returned items must be in its original condition and packaging, otherwise it will NOT be accepted. The cost of return shipment will be the responsibility of the buyer.

 - The returned items will be inspected and if faulty, it will either be replaced where possible or a refund will be given within 10 business days. Please note that Shipping or handling costs are non-refundable.

 - If a faulty returned item is found to be non-defective, an inspection fee of $10 or 10% of the item price (whichever is higher) will be charged, and the item will be shipped back to the customer at his/her expense.

 - If a non-defective item is returned for refund, it must be returned in its original condition and packing, otherwise we will NOT accept the return for refund. A 20% or $10 (whichever is higher) re-stocking fee will be deducted from the refund. Please note that shipping and handling charges are non-refundable.

 

Feedback:

 - We appreciate your 5 star positive feedback and we will leave 5 star positive feedback immediately automatically for you after receiving yours.

 - We would appreciate if you would leave us positive feedback once you confirmed the item is received and in good working order.

 - We always happy to help our customers out with any issues or difficulties with our products. If you are unhappy with our products or services, please contact us before leaving a neutral or negative feedback. We will try our utmost to resolve the issue to our mutual satisfaction.

 - It would be much appreciated if you can award us with "five stars".

 - On the other hand, if you feel that we do not achieve that level of performance, please feel free to contact us as well.

 

Contact us:

 - Please contact us through eBay Messages. All questions and inquires will be replied within 24 hours normally.

 - Please ask all questions prior to bidding.