About Us
Parts Pro US
410 S. Linden St.
Effingham, IL 62401
Phone 217-663-6264
Hours Monday-Friday 7am-3pm CST
Payment
We accept PayPal and all major credit cards accepted through PayPal. Illinois residents may be subject to sales tax..
Shipping
We are dedicated to shipping every item within one shipping day. We ship Monday-Friday. Larger items ship via UPS or Fedex and smaller items generally ship USPS. If you need faster shipping, please contact us for a custom quote. If you send your phone number, we will call you back with your quote in order to expedite service. International Shipping Generally speaking, we will ship any item anywhere you'd like. If your country charges customs tax, you will be responsible for that. We will not put a false value on an item in order to avoid customs fees. Although we rarely list items with international shipping costs, we will obtain a quote for you if you contact us..
Returns
Damaged, non-working items, and items that are not as pictured or described are returnable for 30 days after receipt. We test most items, but some items cannot be tested due to equipment or time constraints. If you have any issue whatsoever with an item you have purchased, please contact us through eBay or by phone. Items that are ordered by mistake, past the 30 day warranty, or had a change of mind are subject to a 15% restocking fee..
Lay-A-Way
Effective January 5, 2017, we are proud to extend a layaway option to our customers for most items valued at 100 dollars or more. We realize that sometimes, people need a little more time to purchase an expensive item but don't want to risk losing that item to another buyer. If you see an item that you'd like to order but need more time to pay on, please contact us by phone. One of our competent staff will be happy to explain our terms and assist you with your order...