Shipping
1. All items are generally shipped out within 1 business days once we receive your payment.(Sat. & Sun. excluded.)
The shipment usually takes 3-5 business days but can take up to 7 working days.
2.We work on weekday, excluding weekend & holidays. Please note that items purchased on weekends and Bank Holidays are dispatched the next working day.
3.Local pick up is not available.
Contact us
1.Your feedback is our encouragement.
2.We maintain high standards of excellence five stars and strive for 100% customer satisfaction! The positive Feedback is very important to us.
3.We request that you contact us immediately Before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
4.Due to time difference, reply may with a bit delay, so please give us some time to respond.
Feedback
1.We are willing to refund or exchange the product for any reason, please let us know within 7 days of receipt.
2.If the item is faulty on arrival we can send you a replacement with free of charge,but the faulty item needs to be returned first so we can check the issue with the item.
And provide the detailed explanation, photos or video are needed when contacting us.
3.If you are not satisfied with the item,please contact us through eBay message.
4.All returns must accompany the original packaging that was provided.Return shipping is to be paid by the Buyer.
5.The package address is NOT for return. For all return requests, buyers MUST contact us for our return address.
Returns/Refunds
If you have any questions please contact us through "Contact Seller" link. We will respond within 1 business day. Please include your ebay item number or order number in all communications.