For the best customer experience, please pay within 48 hours of purchase. Thank you.
Shipping Exclusions: Junofair Surplus ships to the 48 contiguous United States, excluding Hawaii, Alaska, APO's and FPO's. Select items may qualify for international shipping.
Handling Time: General handling for most standard items is 1 to 3 business days. Select items may require 5 to 10 business days handling time. Please refer to your listing for specific handling.
Standard Shipping: Standard items typically arrive 2 to 5 business days after purchase.
Large/ Oversized Shipping: Large and Oversized items typically ship in 1 to 10 business days, and may take anywhere from 1 to 4 weeks to arrive. Time variance is based on the item and delivery schedule availability where applicable. Large/ Oversized delivery typically requires delivery scheduling. When purchasing a Large/ Oversized item, you will be directly messaged with our full Shipping Policy Guidelines.
Expedited Shipping: Expedited Shipping is available for select items via request.
Special Shipping Considerations: Special shipping considerations are often applied to items that require more care or attention than usual. Glass products, furniture items and any other items of a delicate nature are shipped with care. Fine items may require a signature upon delivery.
Buyers will receive our full returns guideline document in a follow-up email upon purchase. Please review this guide particularly after the purchase of a Large/ Oversized item. Thank you.
Junofair Surplus offers a general 30-day return policy on all of our items.
We love shipping out great products! Though rare, should your experience fall short of expectations, please contact us prior to leaving feedback so we may have a fair opportunity to resolve your concern.
Return must be requested within 30-days of purchase and are paid by buyer unless notified otherwise. Please contact us prior to requesting a return.
Items cannot be used, laundered, damaged, or assembled. Items must be returned in original condition and original packaging or may be subject to a restocking fee.
*Large/ Oversized product purchases will immediately receive our full Return Policy Guideline instructions. Large/ Oversized items that are turned away without proper inspection will be charged a 30% restocking fee, and buyer will be responsible for return shipping. Accepting your item is a declaration that you have received your piece in good condition, however should you need a replacement part or have issues after delivery, please contact us directly as we will handle all concerns to the best of our ability and provide the best possible resolution which may very on a case by case basis.
Buyers will receive our full shipping guide document in a follow-up email upon purchase. Please review this guide particularly after the purchase of a Large/ Oversized item. Thank you.
Any Questions?
We work hard to provide fulfilling, detailed listings. For the best service, please check this listing page carefully as the answer is usually there. If not, please let us know and a member of our 5-star Quality Assurance team will respond within 24 hours of receipt. Thank you!