See pics for details. Cup is new and comes with original box, which has been cut open for display.
PAYMENT INFORMATION
Please pay as soon as possible after
making the purchase. Only Paypal is accepted.
If you have other payment requirements,
please advise us and we will try to accommodate those.
SHIPPING INFORMATION:
Shipping will be made once payment is
received via Paypal. We will try to get the item to you as quickly and safely
as possible. Package will be a padded reasonably to ensure the item is safe.
SHIPPING TO AUSTRALIA
|
Service |
Service name in ‘Postage and Payments’ |
Cost |
Est. Time |
Tracking |
|
SAL |
Economy delivery from outside AU |
$6.50 |
2-5 weeks |
Unavailable |
|
Airmail |
Standard delivery from outside AU |
$12.00 |
1-3 weeks |
No (+$4.80) |
|
EMS |
Expedited delivery from outside AU |
$30.00 |
3-7 days |
Yes |
SHIPPING TO US / UK / NZ / FRA / GER
|
Service |
Service name in ‘Postage and
Payments’ |
Cost |
Est. Time |
Tracking |
|
SAL |
Economy
Shipping from (Japan) to worldwide |
$ |
2-5 weeks |
No (+$4.80) |
|
Airmail |
AusPost
Air Mail Parcel |
$12.00 |
1-3 weeks |
No (+$4.80) |
|
Airmail |
AusPost
Registered Post International Parcel |
$16.80 |
1-3 weeks |
Yes |
|
EMS |
Express
International Flat-Rate Postage |
$30.00 |
3-7 days |
Yes |
SHIPPING TO REST OF THE
WORLD
|
Service |
Service name in ‘Postage and
Payments’ |
Cost |
Est. Time |
Tracking |
|
SAL |
Economy
Shipping from (Japan) to worldwide |
$11.30 |
2-5 weeks |
Yes |
|
Airmail |
AusPost
Registered Post International Parcel |
$16.80 |
1-3 weeks |
Yes |
|
EMS |
Express
International Flat-Rate Postage |
$30.00 |
3-7 days |
Yes |
Note: All items are shipped FROM JAPAN via JAPAN
POST. Names of shipping methods are SAL, Airmail and EMS. Please ignore
other labels such as “Economy shipping from China/Hong Kong/Taiwan to
worldwide” and “AusPost”, as these are selected simply because “Japan Post” is
not provided by eBay.
Want TRACKING?
SAL (2-5 weeks) - Send us a
message after payment, and we will send you a bill for $4.80 AUD to upgrade to
include tracking.
Airmail (1-3 weeks) - Select 'AusPost
Registered Post International Parcel' to add Tracking to your Airmail. OR send
us a message after payment.
Other notes:
SAL Tracking is unavailable in the following countries:
Australia, Denmark, Finland, Germany, Greenland, Hungary, Norway, Poland.
All countries outside of Australia, US, UK, New Zealand, France and Germany require $4.80 additional
shipping (for SAL and Airmail) to add tracking to all orders. This is to avoid
problems with unreliable shipping.
Canada & Italy – There are special requirements for shipping to
these countries. If you wish to have an item shipped here, please contact us.
RETURNS POLICY
Non-Food items: If the item is damaged upon arrival, please
contact us with photographs. We will coordinate with you to arrange the return
of the item and either a full refund (excluding shipping costs) OR replacement
of the item.
Food items: Not liking the taste of the item is not a fair
reason to return it. We will only accept return of food/drink items if the item
was unreasonably damaged/opened during transit, or if it has somehow
spoiled/expired.
Chocolates: Melted chocolate is
not a fair reason to return an item. Please
keep in mind that chocolates may melt during transit, because, whilst it may
not be summer in your country, it may be summer here in Japan.
SUPPORT
Please contact us any time via eBay to
ask questions or for any kind of support. We are a very small operation of a
husband and wife, so please be patient while we do our best to assist you.
FEEDBACK
We expect all buyers to contact us before
submitting negative or neutral feedback. If you have a complaint or concern,
please communicate with us before leaving anything but positive feedback. The
satisfaction of our customers is our highest priority. We always do our best to
resolve all issues, so please give us the opportunity to do this.