• We generally ship orders within 1 business day of payment from either Perth or Sydney warehouses depending on your location and stock availability. 
• We use various couriers to ensure speedy delivery, metro orders are generally delivered in 1 to 4 working days, for country and remote areas allow 4 to 10 working days.
• All items shipped have free transit insurance for loss or damage while in transit. However it is the buyers responsibilty to provide a safe and secure delivery address and once an item is deemed delivered by the courier - either with or without signature, the transit insurance coverage ends and we do not accept any further liablity for items lost or stolen after the items have been delivered to your address.
• PLEASE NOTE: We will require a street address to deliver your items, as our couriers cannot make deliveries to Post Office boxes or Parcel lockers.

PayPal, Internet Bank Transfer & Bankwest Branch Bank Deposit, Visa Card & Master Card and other payment methods as detailed in eBays managed payments list.

If you change your mind or order an incorrect part please contact us within 30 days of purchase and we will provide you a return address where you can return it for a swap or refund. Please note we do not cover postage.

Proserv Auto Parts is an Australian owned Auto Parts Company, offering high quality auto parts at competitive prices shipped from warehouses nationwide.

If you require assistance our experienced and friendly staff are happy to help you get the right parts. As eBay require all communications to be via eBay Messages, you can message us any time by clicking HERE.