We include FREE SHIPPING on all of our products to customers in the continental USA and Canadian Provinces.

For customers in the USA all duty and brokerage costs are included in the price!

For customers in Canada GST/HST will apply to your order.

SAMPLES
Samples are usually shipped with USPS or Canada Post.

FULL ORDERS
We ship all box orders with UPS Ground Service. Please allow approximately 5 - 8 business days travel time. All larger orders are double boxed and cushioned with a large layer of bubble wrap to insure they arrive in perfrect condition!

We accept PayPal, Visa and Master Card

Samples
Please note samples are nonrefundable and cannot be returned. We sell samples at cost of shipping in order to give our customers an opportunity to view the tile before making a final purchasing decision. If your tile sample arrives damaged please let us know within 7 days. We'll issue a new sample as quickly as we can.

Large Orders
You may return any unopened boxes within 30 days for any reason. Please contact use for a Return Authorization Number. The buyer is responsible for all return shipping costs. We will also deduct the shipping fee we paid when your product was shipped to you. Please insure your return is packed for a safe delivery, Any damaged tiles will be deducted from the refund total.

We'll always do our very best to insure your tile order arrives undamaged. However, if damage is incurred during delivery please let us know within 7 days of its arrival. We will request a few pictures to support the damage claim of all damaged tiles. Replacements will be issued asap.

All of our tiles are double boxed with a large layer of bubble wrap to support the inner box. We're always working with our factories to improve packaging to minimize risk of damage. It is rare that we see a damage claim, but lets face it they are going to come up occasional when using courier service.

We include FREE SHIPPING on all of our products to customers in the continental USA and Canadian Provinces.

For customers in the USA all duty and brokerage costs are included in the price!

For customers in Canada GST/HST will apply to your order.

SAMPLES
Samples are usually shipped with USPS or Canada Post.

FULL ORDERS
We ship all box orders with UPS or FedEx Ground service. Please allow approximately 5 - 8 business days travel time. All larger orders are double boxed and cushioned with a thick layer of bubble wrap to insure they arrive in perfrect condition!