Return Policy Please message us through EBAY if you have any problems or concerns. We are very good at solving problems. Please message us before opening a case. A case affects sellers negatively with ebay’s new policies. If you have a problem or concern, we will do our very best to make sure you are satisfied with your purchase. Returns accepted only for items that are not as described. Please read our description carefully. Returns not accepted for incompatibility or lack of knowledge to use or install the product. Compatibility research is the responsibility of the customer. Many of our items are covertly marked for identification. RMA number is required for returns. Please allow 2 to 5 days for refund processing.