The incense sticks are 9" long, individual packs are 10" x 1 1/8", 6-pack boxes are 10" x 3.5" x 2.25". All packs and boxes are beautiful printed in full color with graphics and designs that reflect the fragrance of the incense.
Payment Terms :
- We accept PAYPAL only! Please make sure you have a valid PayPal account before purchasing.
- Payment is expected within 7 days from the date of purchase.
Shipping Terms :
- Orders will be shipped out within 1 business days after your payment has COMPLETED or CLEARED.
- We ship only to CONFIRMED addresses listed on PayPal. If you would like to ship your order to an address different from that on your PayPal account, please message us before placing your order.
- If you do not receive your order within the estimated delivery time, please contact us by eBay message and we will gladly assist you.
Feedback & Contact :
- Once your order is received, please check to make sure it is correct and not missing any items. If everything is correct, please leave us a POSITIVE feedback and 5 STAR seller ratings and we will do the same for you. Thank you!
- If you are not satisfied with our products or service, please contact us via eBay message before leaving any negative feedback. We are committed to offering a high standard of customer service and strive to provide the best products at the lowest prices. Do not hesitate to contact us with any problems you found with your order. We will make it right! We always reply to messages within 1 business days. If you do not get a response from us within a reasonable time frame, then please check your junk or spam mailbox or send your message to us again.
- Your opinion matters! If there were any changes that you thought we could make which would result in a better shopping experience with us, we want to know about it. Your satisfaction is our #1 priority!
Return Policy :
1. We accept return for refund, providing item is in original, unused, unworn condition with all tags/seals attached, and in original packaging.
2. Buyer must contact us, via eBay message, within 3 days of receiving the order with details (and send images if requested and needed) so we can evaluate the situation and provide you with options, including but not limited to return.
3. Used, worn, missing/removed tags, items without original packaging are not eligible for return.
4. Original shipping & Handling cost is not refundable. We will deduct Shipping fee and refund the price of the item.
5. Return shipping cost is buyer’s responsibility.
On Feb-12-16 at 10:15:30 PST, seller added the following information:
