Lilypond Crafts & Gifts
Product Description
The Melt Pool Small Tin Soy Candle Peppermint, Lavender & RosemaryThe Melt Pool - Peppermint with Lavender & Rosemary - Small Travel Tin Perfect at any time, this combination of pure essential oils gives a very fresh smelling candle perfect for awakening the senses. An ideal scent for when you have a cold or are in need of revitalising - peppermint is excellent for concentration too. The Melt Pool scented candles are handmade with soy wax, the purest essential oils and lots of love. They don't add any additives, artificial fragrances, dyes or other nasties, and make a full range of luxury candles from small votives to large container candles that will fragrance even the largest of rooms.
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Who are we ?
We are a small family run business in West Lothian, Scotland, who provide a high quality & professional service to our customers. With being independent this allows us a small amount of flexibility to assist our customers to the best of our ability. We are extremely proud of our excellent customer service and we hope you will be too. We make and source high quality gifts & crafts including Arran, Shudehill Giftware,Yankee Candle, Scottish Fine Soaps, Wrendale & Derwentwater Cross Stitch designs, Hairy Coo, Glenshee Pottery, Ladycrow Scarves, Peatcense, Turf Peat Incense, Skyelight Candles and much more. These include hand poured candles, wax melts, Taxi Board Games and Jigsaws. We are a friendly lot here! If you have any problems or require any further information, please get in touch with us as we're always happy to help.
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Shipping
- UK domestic shipping is via Tracked Shipping door to door service. 2-5 day service.
- Expedited Delivery will be provided by the most appropriate service depending upon your location. 24-48hr service.
- International shipping for small items will the Royal Mail Tracked & Signed or Royal Mail Tracked.
- For larger items another tracked service may be used depending upon your location. 5-30 day service.
- We provide shipping at the price in which it costs us.
- If you would prefer a specific shipping service then please contact us prior to paying for your items.
We provide high quality luxury goods made in the UK and pride ourselves in excelling in customer service and only selling high quality products to our customers.
Terms & Conditions
- Once a bid has been placed, it is a legally binding contract of purchase Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
- We accept PayPal payments ONLY.
- If payment is not within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged
- You will be notified on the day that your goods have been despatched via e-mail Once you receive your goods, please inspect them for any damage during transit, and report the said damage within 24hrs via e-mail.
- If all is well please leave feedback, so we are aware that you have received your goods.
- Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID and appropriate photographs.
- You are required to provide proof of posting when returning goods back to us. Should your returned goods go missing during transit to us, we cannot be held responsible for it's non arrival unless proof of postage was obtained by yourselves. 7 days after we have despatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
- It is the customers responsibility to ensure that payment is received in the due time as listed above
- All goods are sent via our chosen service provider which offers the best value to our customers.
- Goods will be despatched no later than 2 working days of cleared fund, subject to the conditions listed in the payment section above.
- We accept no responsibility for goods delayed due to the services of our postal service providers. Please be aware if we use Royal Mail 48 service this does not mean it's 48 hour service. Goods sent via this method may take up to 7 - 10 days to reach it's destination and longer if you reside on islands or other remote areas within the UK.
- All items are sent via a tracked method of postage including international customers unless our customers pay and request an enhanced service. We do offer an expidited service however, we will have to charge you extra for this service.
- We adhere to the distance selling regulations in the United Kingdom.
- EK Trading Scotland, t/a Lilypond Crafts & Gifts, Linlithgow. EH49 7QA Telephone: 01506 840225
IMPORT DUTY
If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Product Images
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