Descriptions

·        Frame Size: 18"×14" (neon tube size is a little smaller than that, depended on the shape)

·        Suitable for 110v-240v power. The plug is U.S. standard.

·        The neon sign comes with a chain that can be mounted on a wall/window, or placed on any flat surface. 

·        Suitable for indoor use only.

·        The electric wire/power cord is about 150cm in length.

·        Please note that the color may vary slightly from the photo you see on your computer screen. Please contact us if you want to have custom color neon sign.

Notice

·        Please put the sign in dry and clear room. Don't show it at outdoor or wet place. It will be electric leakage and dangerous.

·        Don't let children or kids to play or turn on/off the switch.

Payment

·        We accept PayPal payment only.

Shipping and Handling

·        All items are shipped directly from our warehouse. Carrier will be USPS in US.

·        If you have any special requirement on delivery time, please send message firstly.

Warranty & Return

·        All products are well-tested and double-checked by senior master benders before shipping.

·        If unfortunately, you received the neon sign damaged, please just contact us by sending message or email, don’t leave negative feedback review. If you still need the sign, usually the new replacement parts (e.g. neon tubes) will be shipped for free, with the instructions of replacing replacement tube, it’s easy to replace the tube and most of the buyers will solve this easily.If you feel uncomfortable to do this, we will send you a prepaid return shipping label return the sign and then ship a new piece to you once the broken one returned. You won’t lose any money from such transaction.

•  If you receive the sign in good condition, but you have changed your mind or do not like the sign  received or want to RETURN the sign or bought the sign by mistake or no longer want the sign, please  contact us, DO NOT open a return request. Under these circumstances, we will accept return of the  sign and issue refund to you once the sign returned with return shipping charge deducted.

Contact

·        Please feel free to contact us at any time and we will reply within one working day.

·        Please feel free to send your requirement of Custom neon sign.