Payment is required immediately after purchase via PayPal. We are not responsible for shipping costs on returns or exchanges. All items are Brand New. Shipping Our shipping warehouse is located in Miami, Fl and all of our products are in stock. This helps to translate to faster shipping times and less wait time on your end! We usually ship within 1 business day after receiving payment. Please be aware that weekends are not business days. We ship everything professionally in our state of the art warehouse. "Free Shipping" applies to orders shipped within the continental US. Some of our packages are insured and may require a signature.In accordance with PayPal and eBay policies, we cannot reroute your package to a different address or hold your shipment at the local hub for pick up, your order must be delivered to the confirmed PayPal address received with your purchase. We cannot change your address before the order ships. Please do not submit handling instructions in the notes of your order requesting special handling, a specific courier or a change of address, as we will be unable to meet these requests. Payment All payments are through PayPal Once you purchase has cleared we will proceed with shipping processes Returns We offer a customer 14 day return privilege policy. A Return Merchandise Authorization (RMA) number must be obtained for any return. To obtain an RMA number. Returned packages without proper RMA demarcations will be refused by our warehouse and returned to you. Customers who refuse a delivery, will be subject to charges for return shipping to us. If the item was advertised as Free Shipping, then we will charge the amount of shipping as determined by the USPS shipping calculator. Some returns are subject to a restocking fee. The restocking percentage will depend on the condition of the returned product. Defective products are eligible for exchange, and no restock fee will apply. All returns must be packed with all contents which came with the original package. For further questions please use eBay contact page. Contact Us We respond to our email one business day if they are received during normal business hours. In the unlikely event you don't hear from us please be patient and we will contact you back.
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