• Our stock all ships from our US-based warehouses.
• Shipped via USPS or UPS or FedEx (depending on location and package weight)
• eBay Global Shipping Program - We are a part of eBay Global Shipping Program. This means that eBay will be responsible for shipping and import charges and times. We don't control the shipping times and import charges, which are based on your location in the world.

• We can not ship until payment has been received. 
• Payment not made within 2 days will automatically result in an unpaid item case opened by eBay against the buyer. 
• We prefer PayPal. 

• We offer a 30 day return/exchange policy for our products.
• You can choose refund or exchange if you are dissatisfied for any reason with your product.
• When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition.
• You will be required to cover shipping on the return of all items, including defective items.
• All returns MUST be done within 30 days of date of purchase. Please note that we cannot give refunds or replacements after the 30 day limit has expired.
• When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible.
• Return policy for buyers outside the U.S.A - We offer to return the items within 30 days. The BUYER will ship the item at his own cost.

• We are the premier manufacturer of name brand bedding materials, and have been satisfying customers for the past several decades. 
• Our products are a 100% authentic and brand new.
• We manufacture all of our own high quality products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us.

• We consider it a top priority that our customers are happy and in the rare event that they are not, we do everything we can to fix the situation.
• No customer will walk away from our store unhappy. If there is ever anything you need help with, please contact us directly through eBay Messenger, and we will promptly work with you to reach the best solution!

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Please contact us before leaving any feedback so that we may resolve any issues that might arise.