Please note that when we mark your item as dispatched it means that we have sent the order to our postal department for picking, packaging and posting. It will be sent within one working day and at peak sale times this may be up to two working days.

NEW ITEMS: Item(s) must be returned in same condition as when sent, i.e. with any tags/sealed packaging intact. If the reason for return is incorrect item or faulty item then return postage cost will be refunded. All other returns will not qualify for a refund of return postage cost and initial delivery cost.

USED ITEMS: Buyer must notify us of their request to return item(s) within 7 days of receipt. Any item(s) requested to be returned after the given 7 day period will be not be accepted. Item(s) must be returned within 14 days of receipt. Any item(s) returned to us after the given 14 day period will not be accepted. If the reason for return is incorrect item or faulty item(s) then return postage cost will be refunded. All other returns will not qualify for a refund of return postage cost and initial delivery cost.