Before you make your purchase please don´t hesitate to make any question to clarify any doubt you can have. We are here to answer your questions. It could be much better if due that you can have then any kind of confusion.

POLICIES

RETURN & REFUND:

1.   You have up to 30 days after delivery to request a refund if the item won't be as it was described in our listing such as if it has some damage or fail during this period. If you cannot solve with us to make it work, obviously working in normal conditions and without any misuse from the client, it will be considered our responsibility and we’ll accept to return your money back in full once we receive it in our warehouse.

2.     All returned to us the items MUST BE in the original packaging and you MUST PROVIDE the shipping tracking number, specific reason for the return (photos and video might apply) and your same shipping address used in your purchase.

3.     We will refund YOUR FULL WINNING BID AMOUNT or REPLACEMENT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER that BOTH Buyer and Seller cancel the transaction on Ebay.

4.     In the case that any damage or missing in the delivery was our fault, we will take charge of the shipping cost. Always we appreciate a good communication with the client in order to get the best solution.

QUALITY

1. All items we're selling are new brand.

2.  All items will be tested before shipment, I will make sure it can work perfectly.

3. Products will be packaged by air bubbles envelope or carton.

4. If you have any quality problem, please contact us our professional technicist will help you at once. Please DO NOT open dispute or leave negative feedback before contacting us, it is not the best way to solve a problem. Thank you!

SHIPMENT

1. After you make the order, we'll contact you and prepare the time as fast as possible.

2. Finish preparing the model, we ship it to you by DHL/UPS/FedEx/TNT/EMS/FEDEX/HKPAM and give you the tracking number(The process takes about half one day or one day).

3. The shipping time is about 3~7 labor days by DHL/UPS/FedEx/TNT,10 labor days by EMS, 20 labor days by HK Post Air Mail or Singapore Post. These times vary depending on the destination of the customs of each country. Sometimes we have stock in our warehouse in other countries not only in China. In this case it explains when in our listing the item appears located in USA. Therefore we will accept returns there only when it will be because we made a mistake in our listing which the client must return it intact how he received. In no case will we accept other types of returns in the USA. Indeed in this case we will responsible for its domestic shipping cost. Always any arrange we can have it will depend on the good communication we can have. The client has to know that in all other cases the item must be returned only to China.

4. We'll try our best to make the item arrive on time. As the courier, weather and local custom, maybe sometimes it'll be delayed. Your understanding will be highly appreciated.

5. When the package arrives at your local custom, pls contact the custom asap and handover the tariff, the fee depends on your country, if you didn't pay for the tariff, you can't get the package, and we won't abandon the package, if you want to return back, you should pay for the shipping and other costs. We won't be responsible if your Ebay address has a mistake. It could be better If you add a contact phone number.

6. You can tell us the amount to declare.

GUARANTEE

You have (1) one year of warranty covered if the unit fails on normal condition of work. It doesn' t cover bad handling from the user. Somethings we can put on work it again just with an e-mail. If the client decides to put it on hands of others without making it known to us it will null automatically this warranty. If the product you receive is not as described or if you can argue about what is your disagree, you have thirty (30) days to inform it to us and you can receive a refund. The return shipping fee will be paid by you or you can choose to keep the product and agree to a refund directly with us. In any case, if you keep the item, that refund it won't be more than 50% of what you paid in full if what happened was exclusively our mistake. We don't cover any kind of shipping damages, Any claim must be over them and we can help you with pleasure. Nor any disasters like robberies that they will go beyond our reach. Remember that in another case the unit return must be to China.

FEEDBACK:

Please don’t forget it !!. It just will take a couple of minutes and it helps us a lot !!. We maintain high standards of excellence and strive for 100% customer satisfaction. Feedback is very important to us. Please, we request that you contact us immediately BEFORE you give us neutral or negative feedback so that we can satisfactorily address your concerns. It'll impossible to address issues if we do not know about them. 

Note1: Free Shipping depending on its weight includes regularly just one of our products if you want more than one please contact us first

Note2: If you don't have any phone number registered on Ebay, please give us in a message one contact phone number to include in your shipping data. Whether not we'll include any. Thanks !!

Note 3: Depending on the weight and size of the package the shipping cost could have a charge up to $35 if you living where the carrier considers is a remote place.

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