Please be sure your address is correct in the system.

USA Shipping:

 We can ship orders to

• The 50 US states
• US Virgin Islands
• Guam
• APO/FPO military addresses (Some items shipped to APO and FPO addresses will be received within 5 to 7 business days. However, most orders take up to 14 business days.)

Worldwide Shipping:

 Nakpunar ships Worldwide except Mexico, South America, some Middle Eastern Countries.

Customers are full responsible with custom fees, broker fees, shipping cost and shipping upgrades.

Customer satisfaction is very important to us.
If you have any questions or concerns about your order, please feel free to contact us. We will try our best to reply as soon as we can. We want our customers to feel satisfied with their purchase. It may possibly take up to 1 business day to get back to you.

Our items are heavy and fragile, and can be damage throughout the transit. Please send us a picture if this is the case and we will do our best to resolve the issue.

Please feel free to leave us comments about our product and let us know what's your opinion on them :) 

Methods of payment

We accept Paypal. If you don't have a Paypal Account you can still pay through Paypal with your Visa®, Master Card®, American Express®,
Discover® Card.
 

Sale Taxes

Nakpunar.com is required by law to charge applicable sales tax for orders shipped to states where Nakpunar has operations.

Sales tax will be charged to orders shipped to: AZ, FL, IN, KS, NV, NJ, PA, TN, TX, VA, WA. Tax will be calculated at time of check out and will be included in your order summary.

Returns and exchanges may be completed in store or via mail. We will gladly exchange or credit your timely return when it is presented in saleable condition with the original brand packaging and tags. We cannot exchange or credit gourmet, altered, customized or personalized items. Used merchandise cannot be returned unless defective.

We offer free return shipping for wrong, defected or damaged sent items. If customer changed their minds or didn't read the full description , the return shipping cost will be credited from refund.

Nakpunar® is our registered brand.

Nakpunar doesn't sell to 3rd Party Sellers and we do not accept any responsibility for damaged/defective items you may get from them.

Exchanges can be made. The process for exchange items are very easy to do: First, you can place a new order with the correct item you want. Then, you can mail the unwanted  items back to us. They must be in a good condition as they were sent you. Once we receive the first unwanted item, we will refund you back for only the item price.

Please send us an e-mail via eBay! If item still in our location we can gladly cancel the order. Otherwise please refuse the package. When we get the items back, you'll be refunded for the price of the item.

Buyer is responsible for all return shipping charges for orders that buyer made by mistake.

If you have any queries, please contact us via eBay.  We will respond within 24 hours.