• PlanetWatch has been selling luxury watches and jewelry on eBay since 2002. We have specialized in buying and selling and part-exchange of luxury Swiss watches.

• We have great collections of both modern and vintage watch models, and over the years we have built up an extensive network we are able to source most modern and vintage models upon your request.

• With over 20 years experience we have an established reputation as a trusted, luxury dealer - with a specialty in watches and jewellery. 

  
  

  
  

   Planetwatch (WatchWorldUK)

  
  

  For viewing by appointment please contact us on 07865075633 (also on WhatsApp)

  
  

  Available Monday to Sunday by appointment, between 11:00am and 5:00pm.
  (weekends until 6pm by appointment only)

  
  
  

  Please contact us to arrange an appointment and confirm what you would like to view. This can be arranged in North London or in a temporary watch shop in Watford / Bushey.

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  We understand that buying such high value items on the internet can be a daunting and scary experience, so please don't hesitate to contact us so we can try and help you make sure everything goes smoothly.
  

• Our major business is online business, however we are able to arrange meetings by appointment in London upon on request. Please contact us in advance for such appointments, so we can prepare any item you wish to view or purchase.

• PlanetWatch only deal in authentic and genuine products, all items we advertise are guaranteed authentic and as described in the advert, money back guarantee if item is not as described.
  

• We do not sell or deal with fake or counterfeit watches, or stolen watches. 

• All photos are of the actual watch for sale

Buy with confidence from us - some reasons why to buy from us.

• 100% perfect eBay reputation online since 2002

• Registered at companies house UK as a Limited Company

• We accept Credit & Debit Cards

• 1000 + authentic luxury watches in stock trough our network of suppliers

• We only deal with a very small network of  established and reputable jewellers and dealers

• Business account holders with Barclays for 15 years

• All pre-owned watches come with our own 6 month no quibble warranty

• All watches guaranteed to be 100% genuine, as described in the adverts, some models are Customised, if so this should be written in the advert.
  
  Please do not hesitate to contact us if you have any questions.
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• Offer 24 hour cooling period after watch has been delivered on ALL sales. 

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• Watch can be viewed in advance by appointment in London - with NO OBLIGATION to buy

• Please do not hesitate to contact us for any questions. Business seller information is below the listing
  Kind regards
  
  John

Payment

The following payment methods are accepted

• Cash on collection in London area / UK by appointment only (Contact us for this option)

• UK Bank transfer (BACS / CHAPS) or direct transfer (We are Barclays customer)

• We now also accept Credit Card payment in store, we request the right to check your ID for high value purchases. 

• PAYPAL: IMPORTANT INFORMATION
        
  We now accept all Credit Card payments and PayPal as available through eBay checkout.

INTERNATIONAL PAYMENTS

• International Bank wire transfer (IBAN / Swift) - 
  (Will provide FREE Royal Mail International Signed for Shipping with this payment method)

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  FEDEX /DHL is only Shipping option when using PayPal as payment method for an International Order. (Outside UK)
  
  Fedex /DHL cost for shipping incl insurance is approx. £150 - £190. Please contact for exact quotes.
  
  
  

Warranty & Returns 

• All watches are genuine, we do not sell fake or counterfeit watches / jewellery. They are sold as accurately described and as photos show them in our advert.

• We provide 180 days / 6 months warranty on timekeeping issues.

• Watches are sold in perfect working condition unless otherwise stated in the advertisement. 

• We will clean and polish the watch before we post it out, so it will have no major marks or scratches.

• Our watchmaker check that it is in perfect working condition before we post it out.

CLICK TO VIST EBAY SHOP.

Returns

• For ALL UK and EU sales: BUY RISK FREE. 
  
  All buyers (from UK / EU) have 14 days from delivery to cancel a sale, notify us within 14 hours from you receive the item, and you can return the watch/item for a full refund or exchange.
  No questions asked. 
  
  (Buyer must pay return postage fees & sender postages fees will not be refunded - UK £15 International actual cost of shipping if DHL approx. £35 + 2% of value of item, if Royal Mail International £30)
  
  Goods must be returned within 14 days of receiving the goods. Including all paperwork and boxes provided, and must be returned with a safe and secure shipping method, must be able to track package online.

• Buyer pays return shipping, unless item is not as described. This does include misinterpretation of the WATCH SIZE, wrist or/ and Case size, buyer pays return shipping in this case too.
  
  Please contact us to get return address details and confirmation in advance.
  
  Return cost will be paid by the buyer, approx. £15 for UK buyers and EU returns with courier approx. £35 + 2% of total value of item for insurance.
  
  In the case of missing paper-work, box or any physical damage on the item / official paper work, including any water damage ANY water-damage of the item / paper-work or any Original boxes, we reserve the right to give a partial refund based on the estimated cost of the damage.

• Planetwatch should be contacted as soon as possible after delivery if item is not as described, either by e-mail or phone for after sales care and support 

• For International orders within EU, where expedited Courier services has been used, such as Fedex, Parcelforce, UPS, DHL, or others, only delivery charges for Standard Internationally Delivery will be refunded, if item is as described. (This is approx. £15 for Royal Mail International Signed for)

• Planetwatch must be contacted prior to returning any items, so we can authorize the return and provide return shipping address.

• Condition of returnable item shall be as received, including ALL paperwork and box, and be returned undamaged.

• International Sales (Outside EU):
  
  Full refund for item and shipping if item is not as described and shown in the photos. Please read the description carefully, returns will NOT be accepted if the reason you are returning the item was not disclosed to you in our description of the watch.
  Please contact us in advance for any questions.
  
  Misinterpretation of the watch size, either case size or / and wrist size, are not valid reasons to claim item is not as described.
  
  
• For sales outside EU, returns only accepted when item is not as described.

• Customs fees for return shipping of item may be withheld until item has been cleared for any customs charges involved with return shipment.

General information

• We do disclose all that we know about our watches in the item description.

• Please note all our merchandise is guaranteed original and authentic, the photos are of the actual items you are bidding on. (note that sometimes dials might have variations from the ones showing on the photos on some watches, however this will only be minor text differences on Rolex watches such as: T SWISS MADE T or SWISS or T SWISS T or other similar (micro writing on bottom of dial), this is because dials are interchangeable, otherwise the dials will have the exact same colour and style.

• Boxes are all new and neutral, non branded, unless otherwise stated.

• All watches are authenticated by a third party London jeweller, insurance valuation from this jeweller will be included with your purchase.

• I reserve the right to cancel any bids, sales if a product has been listed at an incorrect price due to typographical, photographic or technical error. I shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. If amount is lower than stated I will change price and ship the item at lower amount. Equally if an item's correct price is higher than our stated price we will cancel your order and notify you on the price error and order cancellation. 

• You will of course have an opportunity to purchase the item at the correct price.
  (This because typing errors do happen sometimes unfortunately)

• Note the watches I sell are all original/authentic/genuine, and we are not affiliated with any brand names. All brand name watches offered by me are pre-owned. I am the sole warrantor of the watches being sold. I will provide you with an invoice as a proof of the sale and given warranty.

• All winning bidders will be contacted within 48 hours, if winning bidder does not contact seller within 4 days from end of auction, seller will relist the item and can at own discretion declare the transaction as void.

IMPORTANT - Warranty does not cover:

• Damage caused by careless or incorrect use.

• Breakage caused by accident, tampering and/or repairs attempted by unauthorized person. This will void the warranty.

• Does not cover any kind of water damage.(We can have the watch checked and tested for you in advance, and if required re-sealed approx. £40 - £60 depending the model, however as the watch is second hand we do not provide warranty that covers any water damage, as this can happen during normal use, seals worn, or crown/buttons not properly closed etc., so impossible to know the real cause of water-damage, so we recommend always handle with care, and if any issues do not hesitate to contact us and we will help you to resolve any problems.

• Watch band, glass or batteries

• The warranty is void if the crystal is broken, or if the watch has any signs of water damage.

ANY WATCH SOLD ARE GUARANTEED GENUINE, WE DO NOT SELL COPY OR COUNTERFEIT WATCHES

Business Seller Information Below listing 
Contact us for questions and support

SHIPPING (FREE UK SHIPPING)

• Item can be collected in person in London by appointment. However for collection in person, we do not accept Paypal as payment. Acceptable payment methods would be Cash on collection and Bank transfer in advance.

• Items will be shipped within 1 to 3 working days after payment has cleared.
  (We like to check, clean and time the watch before shipping it out, a final quality check) 

• PayPal payments and Credit Card payments require item must be Shipped to you, using Royal Mail Special Delivery for UK orders and DHL / Fedex for International orders. Can only post to address provided and Confirmed by eBay or / and PayPal. All PayPal payments must go directly through eBay.

• If you make bank transfer we will post to any address you wish. 

• Items will be shipped Monday to Thursday, to avoid storage at Royal Mail over the week-end. 

• Saturday delivery is available upon special request, this comes at extra cost of £30
  
  International Shipping:

• International orders are expertly packaged and sent using DHL.
  EU clients can expect to receive in 48 hrs from shipping has been processed / collected, further afield is normally 2 - 4 days depending on location.

• Tracking details for  DHL are provided to the client so that they can track the progress of their shipment.

• Paypal payments require DHL as shipping method, cost of DHL will be calculated, but is approx. £35 + 2 % of value for Insurance (max 5000 Euros)

• If you choose to pay by international transfer (IBAN/SWIFT), we can ship by Royal Mail International Signed For at £30, but this does not include any insurance, and this will be responsibility of Buyer.
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• Royal Mail International Signed for provides insurance of £500, any additional insurance is the responsibility of the buyer.

• DHL provides insurance of Max 5000 Euro, this will be added on the International Shipping cost, any additional insurance is the responsibility of the buyer.

• Customers are responsible for any applicable customs duties/charges in their respective country.

• DHL provides 24/7 tracking and proof of delivery / Signature - which requirement for eBay payments
  

SPECIAL OFFER NOW - FREE UK SHIPPING - SPECIAL DELIVERY

Frequently asked Questions

Do the watches come with box and papers?

With most pre-owned  watches, as well as other brands, the original box and papers are typically not included with the watch once it is sold to retailers like ourselves. You will find that the majority of watches sold online are sold without original box or papers. This is typically because the box and papers have been misplaced or discarded over time by the original owners. This does not discredit the watches? authenticity as there are various, more telling and dependable, factors which can be used to verify the authenticity of a timepiece.

For watches which do not bring original box and papers, we do deliver your timepiece in a luxury watch box with a full appraisal indicating the original serial number, model number, and current retail replacement value. All of our watches are indeed certified and guaranteed to be original, as stated on the item listing, and have been authenticated by our certified watchmakers.
The original paperwork which is referred to when purchasing a timepiece, is one sheet of paper with the serial number and manufacturer?s warranty terms, which have since expired.
The serial number on the paperwork is actually inscribed on the watch itself as well and is included in any appraisal papers received from our company.

While the majority of our timepieces do not have original paperwork, we do often have a good selection of timepieces with original box and papers. Please check listings for notations indicating original box and/or papers or contact us for availability.
If original paperwork is an absolute necessity with your purchase, we can check with our dealer network to see if your timepiece is available with papers. Please note that this may increase the price of your watch.
Original branded boxes are indeed available for purchase with any watch order, however this will normally come at an additional price if we did not get this watch when we obtained it. We can purchase them, but it will increase the price on the watch.

How do I know these watches are authentic?

Planetwatch does NOT deal in replicas or non-authentic watches. Every pre-owned watch we sell is thoroughly inspected, authenticated, cleaned, polished and maintained by our staff and qualified watchmakers. Any custom or after-market parts are disclosed in the item listing, and can be further clarified if you contact us.

Please note that the use of custom parts does not discredit the authencity of the core components which we guarantee to be original.
We do NOT deal with watches that have after-market bracelets, or as some other's call them Italian bracelets or custom bracelets. All our watches have original bracelets unless otherwise specified in the individual listing description.

Where do I find the model number and serial number on my Rlx watch?

You will find the model number on the case at 12 o'clock side, when you remove the bracelet.
The Serial number you will find on the case at 6 o'clock when you remove the bracelet.

Why can't I see any serial numbers on the photos of the listed watches / items?

First let me confirm that ALL watches we sell have the serial number engraved on them, however we have removed this information from the photos for safety, security and privacy reasons.

This is due to past experience, where there have been people who have tried to "steal" this information and report these watches as lost or stolen, using the real serial numbers they found online.

For this reason, to protect future buyers and ourselves against such fraud and criminal activity we do not give out the serial numbers to people on request by e-mail or phone. As this number is the unique identifier for this timepiece, and can be misused if it ends in the wrong hands.

For you as the buyer, this should give you some comfort that only you will get this information, as every day we get many e-mails, and it would be un-acceptable to share this number with everybody who requested this information.
However we are happy to provide part of the number, if this can have some practical use for the potential buyer. Please contact us for such requests.

Also we are happy to provide law-enforcement this information upon request and that they have been properly identified by us. 
(There is no need to come storming into our offices or try to entrap any of our sales-team, a phone-call or e-mail will suffice, and we will provide whatever information that you might require)

Rest assured, the serial number is on all the watches we sell.

Do you do part exchange?

Yes we do Part-exchange, however the least we require is that you send us some photos, and gives us a price indication of what you expect to get for your watch, or what you have been offered for it. It is not possible for us to be both buyer and seller, but we will try to get you a great deal.

Can we arrange collection and come and see the watch before we buy?

Yes, this is no problem. Even if you confirm to buy on eBay, it does not mean that you are not able to cancel the transaction if you are not happy with your purchase. You can arrange to come and see the watch by appointment, before you make payment.
In this case please be aware we normally need at least 1 day?s prior notice, and we will only meet in vicinity of London area. Normally we will provide you with address details for a safe place to meet in the daytime, both weekdays and week-ends is possible. Please message us or call us to arrange appointment upon request.

We are conveniently located close to the M1 / A1 / North Circular close to Barnet. So if you coming by car from out of London, no need to go into central London.

Please note, there is no pressure or obligation to buy, even if you have won the auction on eBay, if you are not happy we can just cancel the transaction mutually.

Do you provide any after-care / repairs / service?

Yes we do, not us directly, as we are not watch repairers / watchmakers, however we have excellent connections who can service and repair most Swiss watches.

Please contact us for price quote, you most likely will have to send us your watch so our watchmaker can provide an exact quote after the initial quote is provided by us.

Please do not hesitate to contact us at anytime for any questions you might have

Kind regards

John