We will only ship to confirmed addresses through eBay & Paypal. We cannot manually change your address, you will need to cancel the order and re-order. We ship daily Monday-Friday.
USPS First Class Mail - Please allow 2-4 business days for domestic delivery. Under 16oz only.
USPS Priority Mail - Please allow 1-3 business days for domestic delivery.
Shipping is Fast & Free on ALL of our products.
International Orders are handled through the Global Shipping Program (eBay GSP). We ship our international orders to eBay's distribution center in Kentucky, USA & they process the international shipment from there.
If you are dissatisfied with your purchase for any reason, you may return it to ElectronicSurplusDeals Inc. within 30 days of the purchase date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, ESD reserves the right to refuse the return or to charge a minimum 10% restocking fee. All returned items must be in the same condition sent and must include all package contents. ESD can only refund the original purchase price.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account promptly. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: any buyer's remorse cases (Changed mind, Just didn't like it, Bought the wrong item, etc) will have shipping costs deducted from refund total if return shipping label was provided.
We value our customers highly and offer exceptional customer service. We also place high value on our feedback rating. If for any reason you are dissatisfied with our product or service, please contact us prior to leaving feedback so that we may resolve the issue. Please contact us at any time via eBay Messages. We typically respond within 24 hours between M-F.
