Payment:
Only acceptable payment method: PayPal.
After you won an auction or used the BUY IT NOW option, an invoice will be emailed to you.
We are unable to accept payment through the "Send Money" link on PayPal.
If your shipping address is different from your address in paypal, please write your correct shipping address in your paypal note.
Delivery details:
- Once we have received clear full payment, your items will be dispatched in 24 business hours. Dispatch Time is approx. 4-11 business days to most AU destinations.
- Orders are not processed on weekends or public holidays.
- Dispatch Time is 4-11 business days to most AU destinations, but during busy times this may be extended. BUT In event of a very unlikely slight delay.
- Your patience would be much appreciated. Have a nice day & Thank you !
Warranty/Returns:
- If any item is defective upon receipt, please contact us for the return address,
- Return is accepted within 30 days after the buyer receiving the item.
- Returned item has to be in its original condition. Buyer is responsible for return shipping costs.
- After receiving the return we will make a replacement depends on our available stock,
- if not available, a refund will be issued.
- If the address is wrong, we will not refund or re-shipped to the new address.
FAQ:
- Once you purchase, please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, Because there maybe some delay due to flight, holiday, weather, local post, local nature disaster impact. If your shopment delays, we hope you could be patient, and at the same time contact us, we will try our best to help you.
- Import duties, taxes, charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.Thank you!
Contact us:
We care about our valued buyers, if you have any questions, our Customer Service staffs will be very glad to help you. For more information, please contact us through ebay's message system, All questions would be answered within 48 hours .
Our working time:
Hong Kong time: Monday to Saturday 9:00 am to 6:00 pm.
We do not work on holidays in Hong Kong.
if you send email to us, it will be resumed within 1 working days.
If you are not satisfied with the product or service, please contact us and don't give us negative or natural feedback,We must give you a satisfactory solution.
