We offer US FREE Standard Shipping on all orders!

1. All products will be checked carefully and packed in good condition before shipping.
2. Item will be shipped within 1 business day after the payment has been received. 

3. In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

We gladly accept PayPal.
Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.

1. 30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged BatPower product and receive a full refund for ANY reason.
2. 12-month warranty for quality-related issues
For 12 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be sure to use your product as directed.
3. Free user support
Not sure how to get your BatPower product to work properly? Contact our world-class, friendly support team for quick solutions.
4. Limitations
Our returns and exchange service is limited to all purchases made from BatPowerDirect. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of BatPower products is prohibited.)
If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
Friendly reminder
When contacting us for help, be sure to have your BatPower product handy for troubleshooting!
In the event our exchange policy changes, we’ll be sure to update this page.
5. Contact us
Email: send us message via eBay