Upon confirmation of payment, your item will be processed and shipped out within 1-5 business days.
Tracking number will be emailed to you once the item has been processed and shipped.
Please contact us if you have not received your tracking number or confirmation of delivery after 5 business days.
Economy Shipping: Ship without tracking number
Standard & Expedited Shipping: Ship with tracking number
Please contact your local custom broker for additional information/requirements.
Customer is responsible for additional custom fees, brokerage fees, duties and/or taxes.
These fees are not included and may be collected at the time of delivery.
These fees are non-refundable.
Local pick up or will-call are not offered.
All shipping and handling fees are non-refundable.
We do not ship to PO Box address and unverified addresses.
We do not ship to the following countries: Brazil, Moldives, Kazakhstan, South Africa, Croatia, Latvia, Burkina Faso, Bahrain, Azerbaijan, Israel, Czech, Kenya, Malaysia, Philippines, Indonesia.
PAY SAFE: PAYPAL PAYMENT IS ACCEPTED
We offer a 60 day return policy for our products.
We stand behind our products.
Items can be returned for exchange or full refund within 60 days from the date you receive your merchandise.
We are not responsible for any purchase after this 60 day period.
Return shipping is the responsibility of buyer unless the return is a result of our mistake.
We will pay for shipping replacement back to you if an exchange is requested.
If you have any questions please contact us through "Ask seller a question" link.
We will respond within 24 hours or less.
All returns must be done within 60 days of the date of purchase.
Please note that we cannot give refunds after the 60 day limit has expired.
When sending in a return, please note that it can take up to 7 business days for the return to be processed.
We do our best to process as quickly as possible
We look forward to providing you excellent service!
An RMA number is required for all returns. Message us for return instructions. Items returned without a RMA number will not be processed.
Items defective upon receipt must be packaged in their retail packaging as if new and returned with a detailed description of the problem. We are unable to accept any items that have been used as well as any food items.
Return shipping fees will be deducted from total amount refunded, in case of buyers reason.
We reserve the right to decline any returns if the above guidelines are not followed.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
- Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as “gifts” - US and International government regulations prohibit such behavior.