Delivery information:
- Once dispatched, all tracking numbers will be given to yourself. We usually deliver within 3-10 working days. The office will contact you to pre-arrange a date with yourself via email or telephone.
- Once confirmed the date, we will give yourself an estimated time of arrival. We use a premium white glove two-man delivery team. We will provide you with the driver’s number if you need to contact them beforehand. However, the drivers will give you a call approximately 1 hour before they are scheduled to arrive to confirm someone is home to inspect and sign for your item.
- The item will be unpackaged and inspected by yourself or a family member to assure there are no issues/flaws in this product and you are 100% happy.
- All items will be delivered to the hallway of your home. If you would like this item taking upstairs this is an additional £20. The drivers will take the item into your room of choice, position it correctly and take all packaging away.
WE OFFER FREE DELIVERY TO MAINLAND UK EXCLUDING THE FOLLOWING POSTCODES:
AB, DD, FK 18-21, IV, KW, KY, PA above 19, PH above 7, CF, SA, NP, LL, LD, SY. PL, EX, TA,TQ and TR.
DELIVERY TO THE ABOVE POSTCODES ARE AVAILABLE AT AN EXTRA COST- PLEASE ENQUIRE PRIOR TO PURCHASING.
PLEASE NOT THESE ITEM ARE HANDMADE.
Returns: If you are unhappy or dissatisfied with your item, you are able to return the product within 30 days of the purchase date as long as the item is unused, free of defects, placed in its original packaging and in re-saleable condition. A full refund will be given for the product only. Shipping costs’ will not be refunded.