Delivery Information We aim to dispatch this item within 24 hours. We deliver anywhere throughout the Mainland UK.  International deliveries and to remote areas such as Northern Scotland and Ireland may require an extra delivery charge, please contact us via eBay for a price. Returns Policy  All returns must be requested in writing. Products returned will be tested before a refund or replacement is sent, this may take up to 14 days. Return carriage will not be paid unless agreed beforehand. Products will not be covered if misused or not serviced as per maintenance instructions. About Astral Agencies Ltd have been trading over the counter since 1989, during which time we have served thousands of happy customers with care and enthusiasm. As we have been around a long time you can rest assured that any problems will be dealt with and that we wont just disappear, which can be the case with some online retailers. More information can be found on the Business Seller Information or Sellers Legal Information.