THIS DOLL IS IN GREAT CONDITION AND COMES FROM A SMOKE AND PET FREE HOME. IT DOES WORK AND WILL NEED BATTERIES. NOT SURE BUT HER HAIR IN THE BACK MAY HAVE BEEN CUT. THIS IS NOT THE DRESS THAT CAME ON HER AND SHE DOES NOT HAVE ANY SHOES WITH HER. SEE MY STORE FOR OTHER BABY ALIVE ITEMS, BRATZ, BARBIES AND MORE. SHE IS ABOUT 13" TALL. 
NO REFUNDS.