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All items will be dispatched next working day using couriers RoyalMail or DHL.
Most items are sent with DHL next working day delivery in the UK (sometimes may take 1-2 days). Some items are sent with RoyalMail First Class or Second Class Signed For, please check estimated delivery time for more information.
International deliveries vary from 3-7 days, please check estimated delivery time for more information
Please check estimated delivery time for more information regarding delivery.
Returns:
Used and Refurbished Items:
We hope there is no inconvenience and you love the product, but if that is not the case please do not worry, we are always here to help and can issue a refund in the 30 days return time frame you have from the day of delivery. Please also make sure item is in same condition as to when received unless something else is the issue, and item is securely packed when returned.
Please note some item may have a 14 day return policy but that would be mention. Please also make sure item is in same condition as to when received unless something else is the issue, and item is securely packed when returned.
Any return on the basis that it you do not like the item when sold to you like it is described then we do not take any responsibility and a restock fee of up to £50 could be charged depending on item.
Also if items warranty/security seals are not intact, then a return would not be valid.
New Items:
Brand new items, will not be eligible for return if item is opened.
Warranty Details on Items That May Be Classed As Hygienic:
Headphones, electric tooth brushes, etc are classed as hygienic products as they would be used and no return would be taken at all.
PLEASE NOTE:
Please wipe any login data of an item, for example iCloud on a Apple device, before sending back.
Warranty:
Used and Refurbished Items:
We hope there is no inconvenience and you love the product, but if that is not the case please do not worry, we are always here to help and depending on the 6 or 12 months warranty of your item, you will have the item back perfectly, and would have to pay no fees! We will recall the item back free of charge and once received, it should take 1-3 working days, and we will post back the item in working condition.
Warranty Details on Laptops, Tablets and Desktops:
Hardware only - no accidental or water damage - battery warranty only 30 days.
Please note that if warranty protection seals are broken, purposefully or accidental damage is seeable, item will not be eligible for return.
Also note that all refurbished or used items all have only 30 days warranty on the battery if applicable.
New Items:
Brand new items, will not be eligible for warranty and all warranties, should be dealt with to the manufacturer if applicable.